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Airport Transportation

Airport Transfers

Jakarta Airport Transportation

Private airport transportation from Soekarno-Hatta International Airport (CGK) to central Jakarta, the Sudirman business district, Kota Tua and Tangerang.

  • Private, never shared
  • Priced per vehicle
  • Flight monitored
  • Free cancellation up to 24 h before pickup
Pickup
CGK
Drop-off
Departure date
Return date
Passengers

Airport Transportation in Jakarta

Pre-booked private transportation takes you directly from Soekarno-Hatta International Airport to your hotel, resort or vacation rental.

After immigration, baggage claim and customs, continue outside the terminal to the meeting area named in your confirmation. Your vehicle is reserved only for the passengers on your reservation: unlike a shared shuttle, it makes no extra hotel stops for other travelers, and the price is per vehicle, not per person.

Our airport transportation in Jakarta runs from Soekarno-Hatta International Airport to hotels, apartments, homes and offices across central Jakarta, the Sudirman business district, Kota Tua and Tangerang.

Jakarta Airport Transfers

With Jakarta airport transfers, your driver waits in the public arrivals hall with a name board, just outside the customs exit; at Terminal 3 that is the public waiting area after customs. Because Soekarno-Hatta has three terminals and airlines have moved between them, tell us your terminal when you book.

We follow your flight, and the price for your vehicle is fixed before you fly. Choose a sedan for one or two travelers or a van for families and groups, and your Jakarta airport transfer goes door to door to your hotel, serviced apartment or office.

Jakarta Airport Shuttle

Our Jakarta airport shuttle is a private van for your party only, with no other passengers and no extra hotel stops. It leaves as soon as you are through customs and has room for suitcases and business luggage, which suits families, work teams and travelers with a lot of bags.

Landing at Jakarta Airport

Soekarno-Hatta International Airport (CGK) is the main airport for Jakarta. It lies in Tangerang, Banten province, northwest of central Jakarta, near Cengkareng, which is why it is also called Cengkareng or Soetta airport.

The airport has three terminals: Terminal 1 for domestic flights, Terminal 2 for Lion Air group and low-cost international flights, and Terminal 3, the largest, for Garuda Indonesia and most full-service international airlines. A free Skytrain links the three terminals and the airport rail station.

International arrivals clear immigration first, then collect bags in the baggage hall and pass customs into the public arrivals hall. Jakarta uses Western Indonesia Time (UTC+7) all year, with no daylight saving time.

Entry requirements and local notes

Visa. Check whether your nationality needs a visa. Many visitors can use Indonesia's visa on arrival, applied for online as an e-VOA before travel or bought at the visa on arrival counter.

All Indonesia arrival card. Every arriving traveler must complete the All Indonesia arrival card, which combines the immigration, customs and health declarations, within three days before landing. Keep its QR code ready for customs, and use the red channel if you have goods to declare.

Check your terminal. Terminal assignments changed several times in 2025 and 2026, so confirm on your booking whether you land at Terminal 1, 2 or 3.

Indonesian rupiah. The currency is the Indonesian rupiah, and ATMs and money changers are available in the arrivals areas.

Terminal, immigration and customs details for Soekarno-Hatta International Airport

How Jakarta Airport pickup works

  1. 1

    Clear arrivals

    Immigration, baggage claim, then customs. Representatives can't enter those areas.

  2. 2

    Meet your representative

    At the meeting point in your confirmation. Check the company name before getting in.

  3. 3

    Go straight there

    No other stops, no other passengers.

At CGK

Meet in arrivals

Pre-booked drivers wait in the public arrivals hall holding a name board, usually just outside the customs exit. At Terminal 3 this is the public waiting area after customs.

At CGK

Check your terminal

Confirm which terminal your flight lands at, since Jakarta has three and airlines have changed terminals recently. Share the terminal with your driver before you fly.

Don't accept a ride from someone claiming to know your booking.

Check the company name and reservation details before getting in.

Return trips and flight changes

One-way arrival

CGK Hotel

From the airport to your hotel, resort or rental.

One-way departure

Hotel CGK

From where you're staying back to Soekarno-Hatta International Airport.

Round trip

CGK Hotel

Both journeys on one reservation. Give both flights, the return pickup address and the passengers for each. Staying at more than one hotel? Give the full itinerary.

Going back to the airport

Transportation can also be booked from your hotel, resort or vacation rental to Soekarno-Hatta International Airport. Your pickup time covers the drive plus check-in, security and border procedures, and your airline's instructions come first. Give the correct departure time and terminal when you book.

2 h

before a domestic flight

3 h

before an international flight

If your flight changes

We monitor the arrival of the flight on your reservation, but can't find you on a different one. Tell customer service if any of these change:

  • Flight number
  • Arrival date
  • Airline
  • Missed connection
  • Cancelled flight
  • Arrival airport
  • You decide not to travel
  • Long delay after customs

What's included

Included

  • A private vehicle for your party
  • Transportation between the confirmed locations
  • Direct service, no shared hotel stops
  • Airport meeting instructions
  • Flight-arrival monitoring
  • A professional driver
  • An air-conditioned vehicle
  • Room for your party and standard luggage
  • Customer-service support

Confirmed separately

  • Child seats
  • Additional stops
  • Extra waiting time
  • Oversized luggage or equipment
  • Special requests

Luggage, child seats and special requests

Luggage

About one checked suitcase and one carry-on each; the right vehicle depends on the total volume. Tell us about golf clubs, surfboards, bikes, strollers or extra bags.

Child seats

Request them when booking, with the child's age and size. Availability and any fee are confirmed on your reservation.

Accessibility

Give the wheelchair's size, weight and whether it folds, so a suitable vehicle is assigned.

Pets

Ask for authorization before booking and tell us about the animal and its carrier.

Before you fly to Jakarta

  • Arrival card

    Complete the All Indonesia arrival card online within three days before landing and keep the QR code ready for customs.

  • Use official taxis

    Take taxis from the official rank or ride-hailing pickup zones rather than accepting offers from drivers inside the terminal.

  • Indonesian rupiah

    The currency is the Indonesian rupiah, and ATMs and money changers are available in the arrivals areas.

  • Jakarta time zone

    Jakarta uses Western Indonesia Time (UTC+7) all year, with no daylight saving time.

Groups and events

Traveling with a large group, planning a destination wedding, or organizing transportation for a corporate retreat or conference? We offer larger vehicles and multi-vehicle coordination for groups of any size, including multiple pickup points and scheduled transfers timed around your event. Contact us with your group size and itinerary and we'll put together transportation that keeps everyone moving together.

  • Destination weddings
  • Conferences
  • Corporate retreats
  • Sports teams
  • Multi-vehicle arrivals
Request group transport

Airport Transportation happy customers

Sarah L., an Airport Transportation customer
“Absolutely fantastic service! My driver was early, courteous, and the car was immaculate.”

Sarah L. · March 2026

James H., an Airport Transportation customer
“The ride was comfortable and quick. Quality service that's well worth it.”

James H. · February 2026

William C., an Airport Transportation customer
“I use airporttransportation.com whenever I travel. Consistently reliable, and their drivers are top-notch.”

William C. · February 2026

María G., an Airport Transportation customer
“Booking was simple and the price was clear. No surprises at the airport. Highly recommended.”

María G. · January 2026

Booking, changes and cancellations

24 h

Free cancellation up to 24 hours before pickup, with a full refund. Later cancellations aren't refundable.

Changes

Contact us to change the flight, hotel or pickup time. Deadlines are in the reservation policies.

No-shows

Waiting time, no-shows and extra stops follow the reservation policies you accept at checkout.

Book your transfer online in a few minutes using the form above. If your plans change, contact us as soon as possible to modify your pickup details or cancel your reservation, response times and any applicable fees depend on how close to your pickup date the change is requested.

Read the reservation policies →

Jakarta Airport Transportation FAQs

Where will my driver meet me at Jakarta airport?

Your driver waits in the public arrivals hall with a name board, usually just outside the customs exit. At Terminal 3 this is the public waiting area after customs. Tell us your terminal when you book.

How far is Jakarta airport from the city center?

Soekarno-Hatta International Airport is about 20 to 25 km northwest of central Jakarta. By road the trip takes around 45 minutes in light traffic, but it can exceed two hours during the morning and evening rush.

Which terminal will I arrive at?

Terminal 1 handles domestic flights, Terminal 2 serves Lion Air group carriers and low-cost international airlines, and Terminal 3 is used by Garuda Indonesia and most full-service international airlines. Terminals have changed recently, so check your booking and give us the terminal.

Can you take me to the Sudirman business district?

Yes. We drive to hotels, serviced apartments and office towers in Sudirman and the rest of central Jakarta. Give us the full address, including the building name, when you book.

Can you take me to Kota Tua?

Yes. Book a private transfer to your hotel or address in Kota Tua, Jakarta's old town, and your driver takes you there directly.

Can you take me to Tangerang?

Yes. The airport lies in Tangerang, and we take travelers to hotels, homes and offices across the city and the wider Tangerang area. Add the exact address when you book.

Does this page cover Halim Perdanakusuma Airport?

No. This page is for pickups at Soekarno-Hatta International Airport (CGK). Halim Perdanakusuma Airport in East Jakarta is a separate airport that handles a smaller number of domestic flights, so check which Jakarta airport your flight uses before you book.

Do you pick up from homes, apartments and offices for a ride to the airport?

Yes. Book a departure transfer from your hotel, apartment, home or office to Soekarno-Hatta, and give us your flight time and departure terminal so the pickup time is set correctly.

Do you serve late-night and early-morning flights?

Yes. Your pickup is booked for your flight's arrival time, whatever the hour, and your driver follows the flight.

Should I accept rides offered inside the terminal?

No. Ignore anyone offering rides inside the terminal. With a pre-booked transfer, go straight to the driver holding your name board outside the customs exit.

What happens if my flight is delayed?

We follow the flight on your reservation, so your driver adjusts to the new arrival time. If you change flights, dates or airports, tell customer service as soon as you can.

What do I need to fill in before landing in Indonesia?

Every arriving traveler completes the All Indonesia arrival card within three days before landing and keeps its QR code for customs. You also need a visa if your nationality requires one; many visitors can apply online for an e-VOA or buy a visa on arrival.

What time zone is Jakarta in?

Jakarta uses Western Indonesia Time (UTC+7) all year, with no daylight saving time. Bali is one hour ahead.

Is Airport Transportation the same as Soekarno-Hatta International Airport?

No. Airport Transportation is a private transfer service that books pre-arranged rides from the airport; we do not run Soekarno-Hatta International Airport or any of its services. For terminals, airlines and airport facilities, see our Soekarno-Hatta International Airport page.

Why book with Airport Transportation?

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Is the transportation private or shared?

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Are prices per person or per vehicle?

Prices on our website are per vehicle, not per person, based on a range of passengers.

How many people can a van carry?

Regular vans carry up to 9 passengers, semi-buses up to 16, and luxury SUVs up to 6 passengers.

How do I find you at the airport?

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

What kind of vehicles do you use?

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Do you have insurance?

Yes. We carry insurance with complete liability for all passengers while using our services.

Do you provide baby seats?

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

How far in advance should I book?

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

What payment methods are accepted?

PayPal is our main payment method; a cash option is also available when booking through our website. Credit cards are accepted through PayPal.

Do vehicles have air conditioning?

Yes. For your comfort all our units have air conditioning.

What if my flight is delayed?

During booking we ask for your airline and flight number so we can track delays and wait for you.

Can I make stops during my ride?

Yes, you can add an extra stop to your service during the booking process.

Do children pay differently than adults?

No. Prices are set per passenger range or per vehicle, not per age.

Is my reservation refundable?

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Do drivers speak English?

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Are tips mandatory?

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

What currencies are accepted?

All prices are in USD. Via PayPal you can pay in almost any currency; cash payments accept USD only.

Are pets allowed?

We can transport domestic pets kept in cages that fit in a normal vehicle.

Is there room for luggage?

Yes. There is plenty of room for one suitcase and one carry-on per person.

What is included in the price?

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.

Book your Jakarta Airport Transportation

Choose the vehicle for your party and luggage, add your flight, and review the full reservation before you pay.

Book a transfer