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Airport Transportation

Airport Transfers

Kraków Airport Transportation

Private airport transportation from Kraków Airport (KRK) to the Old Town and Kazimierz, plus the Wieliczka Salt Mine, Oświęcim for Auschwitz-Birkenau and Zakopane.

  • Private, never shared
  • Priced per vehicle
  • Flight monitored
  • Free cancellation up to 24 h before pickup
Pickup
KRK
Drop-off
Departure date
Return date
Passengers

Airport Transportation in Kraków

Pre-booked private transportation takes you directly from Kraków John Paul II International Airport to your hotel, resort or vacation rental.

After immigration, baggage claim and customs, continue outside the terminal to the meeting area named in your confirmation. Your vehicle is reserved only for the passengers on your reservation: unlike a shared shuttle, it makes no extra hotel stops for other travelers, and the price is per vehicle, not per person.

Airport transportation in Kraków takes you from Balice to hotels and apartments in the Old Town and Kazimierz, and further out to the Wieliczka Salt Mine, Oświęcim for the Auschwitz-Birkenau Memorial, and Zakopane in the Tatra Mountains.

Kraków Airport Transfers

Our Kraków airport transfers start in the public arrivals hall on the ground floor, just after the baggage-claim exit, where your driver waits for you. We track your flight, so a late landing does not leave you without a ride.

You get a fixed price per vehicle before you fly, in sizes from sedans for couples and business travelers to vans for families and groups. Every Kraków airport transfer goes door to door, whether you are staying at an Old Town hotel, an apartment in Kazimierz, a hotel in Wieliczka or a mountain guesthouse in Zakopane.

Kraków Airport Shuttle

Our Kraków airport shuttle is a private van for your party only: it leaves as soon as you have your bags and goes straight to your address, with no stops for other passengers. There is room for suitcases and, in winter, ski bags, so it suits families, groups and travelers heading on to Zakopane.

Landing at Kraków Airport

Kraków John Paul II International Airport (KRK) is in the village of Balice, west of Kraków. All passenger flights use one terminal, with separate gate areas for Schengen and non-Schengen flights, and a covered walkway links it with the airport railway station, the multi-storey car park and an on-site hotel.

On a flight from outside the Schengen Area, such as from the UK, Turkey or the Middle East, you go through passport control; flights from Schengen countries normally arrive without a passport check. Baggage claim is on the ground floor, free luggage trolleys are available in the arrivals hall, and car rental desks are opposite the arrivals hall exit.

Kraków is on Central European Time (UTC+1) and switches to summer time (UTC+2) from late March to late October.

Entry requirements and local notes

Schengen entry. Poland is in the Schengen Area. Non-EU travelers are registered in the EU Entry/Exit System (EES), fully operational since 10 April 2026; the planned ETIAS travel authorization is not yet in operation. Check the visa rules for your nationality before you fly.

Polish złoty. Poland uses the Polish złoty (PLN), not the euro, and cards are widely accepted.

Offers in the arrivals hall. Unauthorized taxis may charge more, so turn down drivers who approach you inside the arrivals hall and look for your pre-booked driver.

Winter weather. Winters in Kraków are cold and can bring snow, so pack warm layers between late autumn and early spring, especially for a trip up to Zakopane.

Terminal, immigration and customs details for Kraków John Paul II International Airport

How Kraków Airport pickup works

  1. 1

    Clear arrivals

    Immigration, baggage claim, then customs. Representatives can't enter those areas.

  2. 2

    Meet your representative

    At the meeting point in your confirmation. Check the company name before getting in.

  3. 3

    Go straight there

    No other stops, no other passengers.

At KRK

Meet in arrivals

Pre-booked drivers meet passengers in the public arrivals hall on the ground floor, after the baggage-claim exit. Confirm the exact spot and a phone contact with your provider before you fly.

Don't accept a ride from someone claiming to know your booking.

Check the company name and reservation details before getting in.

Return trips and flight changes

One-way arrival

KRK Hotel

From the airport to your hotel, resort or rental.

One-way departure

Hotel KRK

From where you're staying back to Kraków John Paul II International Airport.

Round trip

KRK Hotel

Both journeys on one reservation. Give both flights, the return pickup address and the passengers for each. Staying at more than one hotel? Give the full itinerary.

Going back to the airport

Transportation can also be booked from your hotel, resort or vacation rental to Kraków John Paul II International Airport. Your pickup time covers the drive plus check-in, security and border procedures, and your airline's instructions come first. Give the correct departure time and terminal when you book.

2 h

before a domestic flight

3 h

before an international flight

If your flight changes

We monitor the arrival of the flight on your reservation, but can't find you on a different one. Tell customer service if any of these change:

  • Flight number
  • Arrival date
  • Airline
  • Missed connection
  • Cancelled flight
  • Arrival airport
  • You decide not to travel
  • Long delay after customs

What's included

Included

  • A private vehicle for your party
  • Transportation between the confirmed locations
  • Direct service, no shared hotel stops
  • Airport meeting instructions
  • Flight-arrival monitoring
  • A professional driver
  • An air-conditioned vehicle
  • Room for your party and standard luggage
  • Customer-service support

Confirmed separately

  • Child seats
  • Additional stops
  • Extra waiting time
  • Oversized luggage or equipment
  • Special requests

Luggage, child seats and special requests

Luggage

About one checked suitcase and one carry-on each; the right vehicle depends on the total volume. Tell us about golf clubs, surfboards, bikes, strollers or extra bags.

Child seats

Request them when booking, with the child's age and size. Availability and any fee are confirmed on your reservation.

Accessibility

Give the wheelchair's size, weight and whether it folds, so a suitable vehicle is assigned.

Pets

Ask for authorization before booking and tell us about the animal and its carrier.

Before you fly to Kraków

  • Schengen entry rules

    Poland is in the Schengen Area, so non-EU visitors from non-Schengen flights are registered in the EU Entry/Exit System at passport control.

  • Official taxis

    Use Kraków Airport Taxi, the airport's official partner, at the covered stand by the terminal rather than drivers who approach you inside.

  • Polish złoty

    Poland uses the Polish złoty (PLN), not the euro, and cards are widely accepted.

  • Central European Time

    Kraków is on Central European Time (UTC+1) and switches to summer time (UTC+2) from late March to late October.

Groups and events

Traveling with a large group, planning a destination wedding, or organizing transportation for a corporate retreat or conference? We offer larger vehicles and multi-vehicle coordination for groups of any size, including multiple pickup points and scheduled transfers timed around your event. Contact us with your group size and itinerary and we'll put together transportation that keeps everyone moving together.

  • Destination weddings
  • Conferences
  • Corporate retreats
  • Sports teams
  • Multi-vehicle arrivals
Request group transport

Airport Transportation happy customers

Sarah L., an Airport Transportation customer
“Absolutely fantastic service! My driver was early, courteous, and the car was immaculate.”

Sarah L. · March 2026

James H., an Airport Transportation customer
“The ride was comfortable and quick. Quality service that's well worth it.”

James H. · February 2026

William C., an Airport Transportation customer
“I use airporttransportation.com whenever I travel. Consistently reliable, and their drivers are top-notch.”

William C. · February 2026

María G., an Airport Transportation customer
“Booking was simple and the price was clear. No surprises at the airport. Highly recommended.”

María G. · January 2026

Booking, changes and cancellations

24 h

Free cancellation up to 24 hours before pickup, with a full refund. Later cancellations aren't refundable.

Changes

Contact us to change the flight, hotel or pickup time. Deadlines are in the reservation policies.

No-shows

Waiting time, no-shows and extra stops follow the reservation policies you accept at checkout.

Book your transfer online in a few minutes using the form above. If your plans change, contact us as soon as possible to modify your pickup details or cancel your reservation, response times and any applicable fees depend on how close to your pickup date the change is requested.

Read the reservation policies →

Kraków Airport Transportation FAQs

Where will my driver meet me at Kraków Airport?

Your driver waits in the public arrivals hall on the ground floor, just after the baggage-claim exit. All passenger flights use the same terminal, so the meeting place is the same for every flight.

How far is Kraków Airport from the city center?

The airport is in Balice, about 11 km west of Kraków's city center. Travel time by road depends on traffic on the A4 motorway, which can be slower at rush hour.

Is Balice Airport the same as Kraków Airport?

Yes. Balice is the village where Kraków John Paul II International Airport (KRK) stands, and the airport was formerly called Kraków–Balice Airport. It is the main airport for Kraków.

Can you take me to the Old Town or Kazimierz?

Yes. We drive you door to door to hotels and apartments in the Old Town, Kazimierz and anywhere else in Kraków. Give us the full address when you book.

Can you take me from Kraków Airport to the Wieliczka Salt Mine?

Yes. Your private transfer goes straight from the airport to Wieliczka, southeast of Kraków, to your hotel there or to the salt mine, with no change of train and no carrying bags through stations.

Can you take me to the Auschwitz-Birkenau Memorial in Oświęcim?

Yes. Oświęcim is west of Kraków, and there is no direct train from the airport. We drive you from the airport to the Memorial or to your hotel in Oświęcim; give us the address or your visit time when you book.

Can you take me from Kraków Airport to Zakopane?

Yes. Zakopane is in the Tatra Mountains south of Kraków, and there is no direct train from the airport. Tell us about ski or snowboard bags when you book so we assign a vehicle with room for them.

Which terminal will I arrive at in Kraków?

Kraków Airport has one passenger terminal for all domestic and international flights, with separate gate areas for Schengen and non-Schengen flights. Every arriving passenger comes out into the same arrivals hall.

Can you pick me up from an apartment in Kraków?

Yes. Give the full address, the apartment number and any gate or access instructions when you book, so your driver can find you and you can load your bags without delay.

Should I accept a ride from drivers in the arrivals hall?

No. Unauthorized taxis may charge more, so turn down drivers who approach you inside the arrivals hall. Your pre-booked driver waits for you there.

What happens if my flight to Kraków is delayed?

We track the arrival of the flight on your reservation, so your driver adjusts to a delay. If your flight number, date or airline changes, or your flight is cancelled, tell customer service so we can move your pickup.

Can I book a ride back to Kraków Airport?

Yes. Book a return from your hotel or apartment in Kraków, Wieliczka or Zakopane. All flights use the same terminal, so just give us your flight time when you book.

What do I need to enter Poland?

Poland is in the Schengen Area, so flights from other Schengen countries arrive without passport control. On a flight from outside Schengen you pass passport control first. Non-EU travelers are registered in the EU Entry/Exit System (EES), fully operational since 10 April 2026; the planned ETIAS travel authorization is not yet in operation. Check the visa rules for your nationality before you fly.

What time zone and currency does Kraków use?

Kraków is on Central European Time (UTC+1) and switches to summer time (UTC+2) from late March to late October. Poland uses the Polish złoty (PLN), not the euro, and cards are widely accepted.

Is Airport Transportation the same as Kraków John Paul II International Airport?

No. Airport Transportation is a private transfer service that takes travelers between the airport and their hotel or address; we are not the airport or its operator. For terminals, airlines and other airport information, see our Kraków John Paul II International Airport page.

Why book with Airport Transportation?

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Is the transportation private or shared?

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Are prices per person or per vehicle?

Prices on our website are per vehicle, not per person, based on a range of passengers.

How many people can a van carry?

Regular vans carry up to 9 passengers, semi-buses up to 16, and luxury SUVs up to 6 passengers.

How do I find you at the airport?

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

What kind of vehicles do you use?

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Do you have insurance?

Yes. We carry insurance with complete liability for all passengers while using our services.

Do you provide baby seats?

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

How far in advance should I book?

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

What payment methods are accepted?

PayPal is our main payment method; a cash option is also available when booking through our website. Credit cards are accepted through PayPal.

Do vehicles have air conditioning?

Yes. For your comfort all our units have air conditioning.

What if my flight is delayed?

During booking we ask for your airline and flight number so we can track delays and wait for you.

Can I make stops during my ride?

Yes, you can add an extra stop to your service during the booking process.

Do children pay differently than adults?

No. Prices are set per passenger range or per vehicle, not per age.

Is my reservation refundable?

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Do drivers speak English?

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Are tips mandatory?

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

What currencies are accepted?

All prices are in USD. Via PayPal you can pay in almost any currency; cash payments accept USD only.

Are pets allowed?

We can transport domestic pets kept in cages that fit in a normal vehicle.

Is there room for luggage?

Yes. There is plenty of room for one suitcase and one carry-on per person.

What is included in the price?

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.

Book your Kraków Airport Transportation

Choose the vehicle for your party and luggage, add your flight, and review the full reservation before you pay.

Book a transfer