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Airport Transportation

Airport Transfers

New Orleans Airport Transportation

Private transfers from New Orleans Airport (MSY) to the French Quarter, the CBD, the Garden District and the cruise terminals, booked before you land.

  • Private, never shared
  • Priced per vehicle
  • Flight monitored
  • Free cancellation up to 24 h before pickup
Pickup
MSY
Drop-off
Departure date
Return date
Passengers

Airport Transportation in New Orleans

Pre-booked private transportation takes you directly from Louis Armstrong New Orleans International Airport to your hotel, resort or vacation rental.

After immigration, baggage claim and customs, continue outside the terminal to the meeting area named in your confirmation. Your vehicle is reserved only for the passengers on your reservation: unlike a shared shuttle, it makes no extra hotel stops for other travelers, and the price is per vehicle, not per person.

From Louis Armstrong International we take you to the French Quarter, the Central Business District and Warehouse District, the Garden District, Uptown, the Marigny, and the cruise terminals on the riverfront, with airport transportation in New Orleans booked before your flight.

New Orleans Airport Transfers

Your driver meets you at the pickup point in your confirmation as you leave baggage claim. We track your flight, so a delay moves the pickup instead of cancelling it, and the price for the whole vehicle is fixed before you fly.

New Orleans airport transfers run door to door in sedans, SUVs and vans for groups: to hotels in the French Quarter and on Canal Street, the Ernest N. Morial Convention Center, guesthouses in the Garden District and the Marigny, the cruise terminals, and the Superdome for games and festivals.

New Orleans Airport Shuttle

The New Orleans airport shuttle is a private van for your party only, with no stops at other French Quarter hotels on the way. It has room for luggage and cruise bags and suits families, cruise groups, wedding parties and friends in town for Mardi Gras or Jazz Fest.

Landing at New Orleans Airport

Louis Armstrong New Orleans International Airport (MSY) is in Kenner, west of the city. It has one terminal, opened in 2019, with Concourses A, B and C behind a single security checkpoint, and baggage claim on the lower level.

International arrivals clear US immigration and customs inside the terminal before baggage claim. Summers are hot and humid, with afternoon thunderstorms that can delay flights, and hurricane season runs from June to November. New Orleans is on Central time.

Entry requirements and local notes

  • Entry to the US: international travelers need a valid passport and either a visa or an approved ESTA under the Visa Waiver Program. Have your arrival address ready for the immigration officer.
  • Customs: declare food, plants and animal products, and cash over $10,000.
  • Parades and festivals: during Mardi Gras and other parades, streets in the French Quarter and along parade routes close. Give your hotel's exact address so the driver can plan the closest drop-off.
  • Cruise days: give your ship and terminal so the driver goes to the right one.
  • Pickup: follow the pickup instructions in your confirmation, not the taxi or rideshare signs.

Terminal, immigration and customs details for Louis Armstrong New Orleans International Airport

How New Orleans Airport pickup works

  1. 1

    Clear arrivals

    Immigration, baggage claim, then customs. Representatives can't enter those areas.

  2. 2

    Meet your representative

    At the meeting point in your confirmation. Check the company name before getting in.

  3. 3

    Go straight there

    No other stops, no other passengers.

At MSY

Meet outside the terminal

Pre-booked cars pick up at the signposted zone outside MSY's single terminal, which opened in 2019. Make sure your ride is not heading to the old terminal on the south side of the airfield.

Don't accept a ride from someone claiming to know your booking.

Check the company name and reservation details before getting in.

Return trips and flight changes

One-way arrival

MSY Hotel

From the airport to your hotel, resort or rental.

One-way departure

Hotel MSY

From where you're staying back to Louis Armstrong New Orleans International Airport.

Round trip

MSY Hotel

Both journeys on one reservation. Give both flights, the return pickup address and the passengers for each. Staying at more than one hotel? Give the full itinerary.

Going back to the airport

Transportation can also be booked from your hotel, resort or vacation rental to Louis Armstrong New Orleans International Airport. Your pickup time covers the drive plus check-in, security and border procedures, and your airline's instructions come first. Give the correct departure time and terminal when you book.

2 h

before a domestic flight

3 h

before an international flight

If your flight changes

We monitor the arrival of the flight on your reservation, but can't find you on a different one. Tell customer service if any of these change:

  • Flight number
  • Arrival date
  • Airline
  • Missed connection
  • Cancelled flight
  • Arrival airport
  • You decide not to travel
  • Long delay after customs

What's included

Included

  • A private vehicle for your party
  • Transportation between the confirmed locations
  • Direct service, no shared hotel stops
  • Airport meeting instructions
  • Flight-arrival monitoring
  • A professional driver
  • An air-conditioned vehicle
  • Room for your party and standard luggage
  • Customer-service support

Confirmed separately

  • Child seats
  • Additional stops
  • Extra waiting time
  • Oversized luggage or equipment
  • Special requests

Luggage, child seats and special requests

Luggage

About one checked suitcase and one carry-on each; the right vehicle depends on the total volume. Tell us about golf clubs, surfboards, bikes, strollers or extra bags.

Child seats

Request them when booking, with the child's age and size. Availability and any fee are confirmed on your reservation.

Accessibility

Give the wheelchair's size, weight and whether it folds, so a suitable vehicle is assigned.

Pets

Ask for authorization before booking and tell us about the animal and its carrier.

Before you fly to New Orleans

  • One new terminal

    All flights use the terminal opened in 2019; the old terminal on the south side is not used for passengers.

  • Central Time

    New Orleans is on Central Time and changes its clocks for daylight saving.

  • Festival crowds

    During Mardi Gras and Jazz Fest the airport and roads are much busier, so allow extra time.

Groups and events

Traveling with a large group, planning a destination wedding, or organizing transportation for a corporate retreat or conference? We offer larger vehicles and multi-vehicle coordination for groups of any size, including multiple pickup points and scheduled transfers timed around your event. Contact us with your group size and itinerary and we'll put together transportation that keeps everyone moving together.

  • Destination weddings
  • Conferences
  • Corporate retreats
  • Sports teams
  • Multi-vehicle arrivals
Request group transport

Airport Transportation happy customers

Sarah L., an Airport Transportation customer
“Absolutely fantastic service! My driver was early, courteous, and the car was immaculate.”

Sarah L. · March 2026

James H., an Airport Transportation customer
“The ride was comfortable and quick. Quality service that's well worth it.”

James H. · February 2026

William C., an Airport Transportation customer
“I use airporttransportation.com whenever I travel. Consistently reliable, and their drivers are top-notch.”

William C. · February 2026

María G., an Airport Transportation customer
“Booking was simple and the price was clear. No surprises at the airport. Highly recommended.”

María G. · January 2026

Booking, changes and cancellations

24 h

Free cancellation up to 24 hours before pickup, with a full refund. Later cancellations aren't refundable.

Changes

Contact us to change the flight, hotel or pickup time. Deadlines are in the reservation policies.

No-shows

Waiting time, no-shows and extra stops follow the reservation policies you accept at checkout.

Book your transfer online in a few minutes using the form above. If your plans change, contact us as soon as possible to modify your pickup details or cancel your reservation, response times and any applicable fees depend on how close to your pickup date the change is requested.

Read the reservation policies →

New Orleans Airport Transportation FAQs

Where do I meet my driver at New Orleans Airport?

At the pickup point in your confirmation, after you collect your bags. The driver's contact details are in your confirmation too, so you can let them know when you're ready.

What happens if my flight to New Orleans is delayed?

We monitor the flight on your reservation, so a delay doesn't cancel your pickup. If your flight number, date or airline changes, or the flight is cancelled, contact customer service as soon as you know.

Is the price per person or per vehicle?

Per vehicle. The price you see when you book covers the whole car or van and everyone in your party.

Can you take me to my hotel in the French Quarter?

Yes. French Quarter hotels are the most booked drop-offs from MSY. Some streets there are narrow or closed to cars at times, so the driver takes you to the closest point they can reach.

Do you do transfers from the airport to the cruise terminal?

Yes. You can book transfers from MSY to the cruise terminals on the riverfront. Give your ship and sailing time so the pickup leaves enough margin for boarding.

Can I book transportation during Mardi Gras?

Yes, but book early: demand is high and parade routes close streets. Give your hotel's exact address so the driver can plan the drop-off around closures.

Do you go to the Garden District and Uptown?

Yes. Guesthouses and homes in the Garden District, Uptown, the Marigny and Bywater can be booked from MSY. Enter the exact address when you book.

Do you have vans for groups?

Yes. Vans for larger groups, wedding parties and bachelor or bachelorette groups can be booked, subject to availability. Choose the vehicle that fits your party and luggage when you book.

Can I book a pickup for a late arrival or an early departure?

Yes. Transportation can be scheduled for late arrivals and early departures. Availability is confirmed through the booking system, so book ahead and give your exact flight time.

Can I book the return trip to the airport too?

Yes. Add the return trip when you book, or book it later. Give your departure time so the pickup leaves enough margin for check-in and security.

Can I book transportation for someone else?

Yes. Book with the traveler's name and flight details, and add their phone number so the driver can reach them on arrival.

Is Airport Transportation the same as Louis Armstrong New Orleans International Airport?

No. Airport Transportation is an independent booking site for private transfers and is not part of the airport. For flight information and airport services, see our New Orleans airport guide.

Why book with Airport Transportation?

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Is the transportation private or shared?

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Are prices per person or per vehicle?

Prices on our website are per vehicle, not per person, based on a range of passengers.

How many people can a van carry?

Regular vans carry up to 9 passengers, semi-buses up to 16, and luxury SUVs up to 6 passengers.

How do I find you at the airport?

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

What kind of vehicles do you use?

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Do you have insurance?

Yes. We carry insurance with complete liability for all passengers while using our services.

Do you provide baby seats?

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

How far in advance should I book?

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

What payment methods are accepted?

PayPal is our main payment method; a cash option is also available when booking through our website. Credit cards are accepted through PayPal.

Do vehicles have air conditioning?

Yes. For your comfort all our units have air conditioning.

What if my flight is delayed?

During booking we ask for your airline and flight number so we can track delays and wait for you.

Can I make stops during my ride?

Yes, you can add an extra stop to your service during the booking process.

Do children pay differently than adults?

No. Prices are set per passenger range or per vehicle, not per age.

Is my reservation refundable?

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Do drivers speak English?

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Are tips mandatory?

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

What currencies are accepted?

All prices are in USD. Via PayPal you can pay in almost any currency; cash payments accept USD only.

Are pets allowed?

We can transport domestic pets kept in cages that fit in a normal vehicle.

Is there room for luggage?

Yes. There is plenty of room for one suitcase and one carry-on per person.

What is included in the price?

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.

Book your New Orleans Airport Transportation

Choose the vehicle for your party and luggage, add your flight, and review the full reservation before you pay.

Book a transfer