Airport Transfers
Private airport transportation from Penang Airport (PEN) in Malaysia to hotels and homes in George Town, Gurney Drive, Tanjung Bungah and Batu Ferringhi, booked before you land.
Pre-booked private transportation takes you directly from Penang International Airport to your hotel, resort or vacation rental.
After immigration, baggage claim and customs, continue outside the terminal to the meeting area named in your confirmation. Your vehicle is reserved only for the passengers on your reservation: unlike a shared shuttle, it makes no extra hotel stops for other travelers, and the price is per vehicle, not per person.
Our airport transportation in Penang takes you from Bayan Lepas to hotels and apartments in George Town's heritage district, along Gurney Drive and Tanjung Bungah, and to the beach resorts of Batu Ferringhi, as well as to the Swettenham Pier cruise terminal.
Penang airport transfers start in the arrivals hall on Level 1, where your driver waits with a name sign after baggage claim and customs. We track your flight, so the pickup follows your real landing time, and the price is fixed per vehicle and agreed before you fly, from a sedan for two to a van for a family or group with luggage.
Each Penang airport transfer goes door to door to your hotel, condo or vacation rental in George Town, Gurney Drive, Tanjung Bungah or Batu Ferringhi, or to the cruise terminal for your ship. Going across the bridge to Butterworth or farther on the mainland? Enter your address in the booking form to see whether a transfer is offered.
Our Penang airport shuttle is a private van for your party only, not a shared bus or minibus that stops at other hotels around the island. It leaves as soon as you have your bags, with room for suitcases and strollers, and suits families and groups heading to the beach hotels of Batu Ferringhi.
From private sedans to group vans. One fixed price per vehicle, whatever your party size.
Illustrative
Private Sedan
1 to 4 passengers
Private, non-stop transfer. All taxes included.
Illustrative
Luxury SUV
Up to 6 passengers
Comfortable VIP SUV with premium features.
Illustrative
Private Van
Up to 8 passengers
Ideal for families and groups with luggage.
Illustrative
Group Van
Up to 16 passengers
Our largest vehicle. Room for up to 16 passengers and their luggage.
Penang International Airport (PEN) is in Bayan Lepas, at the southeastern tip of Penang Island, and Malaysia Airports runs it. All flights use one terminal with separate domestic and international sections; arrivals are on Level 1 and departures on Level 2. An expansion of the terminal is under way, so expect some construction.
On international flights you clear Malaysian immigration, collect your bags and pass customs before entering the arrivals hall, where pre-booked drivers meet passengers. Domestic flights from Kuala Lumpur, Langkawi and other Malaysian cities arrive in their own area of the same hall.
Malaysia is on Malaysia Time (UTC+8) all year, with no daylight saving time, and uses the ringgit.
Digital arrival card. Most foreign visitors must submit the free Malaysia Digital Arrival Card (MDAC) on the Immigration Department's official website within three days before arrival. Many nationalities enter Malaysia without a visa for short stays; check the rules for your passport before you fly.
Driving on the left. Malaysia drives on the left, so vehicles load and unload at the left-hand curb.
George Town heritage streets. Many streets in the George Town heritage zone are narrow and one-way, so give your full address; your driver stops at the nearest point a car can reach.
Domestic or international arrivals. Domestic and international flights arrive in separate areas of the arrivals hall, so check which one your flight uses before you look for your driver.
Terminal, immigration and customs details for Penang International Airport
1
Immigration, baggage claim, then customs. Representatives can't enter those areas.
2
At the meeting point in your confirmation. Check the company name before getting in.
3
No other stops, no other passengers.
At PEN
Meet in the arrivals hall
Penang has one terminal, and pre-booked drivers meet passengers in the arrivals hall on Level 1 after baggage claim and customs. Domestic and international flights arrive in separate areas of the same hall, so check which one your flight uses.
Don't accept a ride from someone claiming to know your booking.
Check the company name and reservation details before getting in.
One-way arrival
PEN Hotel
From the airport to your hotel, resort or rental.
One-way departure
Hotel PEN
From where you're staying back to Penang International Airport.
Round trip
PEN Hotel
Both journeys on one reservation. Give both flights, the return pickup address and the passengers for each. Staying at more than one hotel? Give the full itinerary.
Transportation can also be booked from your hotel, resort or vacation rental to Penang International Airport. Your pickup time covers the drive plus check-in, security and border procedures, and your airline's instructions come first. Give the correct departure time and terminal when you book.
2 h
before a domestic flight
3 h
before an international flight
We monitor the arrival of the flight on your reservation, but can't find you on a different one. Tell customer service if any of these change:
About one checked suitcase and one carry-on each; the right vehicle depends on the total volume. Tell us about golf clubs, surfboards, bikes, strollers or extra bags.
Request them when booking, with the child's age and size. Availability and any fee are confirmed on your reservation.
Give the wheelchair's size, weight and whether it folds, so a suitable vehicle is assigned.
Ask for authorization before booking and tell us about the animal and its carrier.
Digital arrival card
Most foreign visitors must submit the free Malaysia Digital Arrival Card (MDAC) online within three days before arrival.
Ringgit and cards
Malaysia uses the ringgit (MYR); money changers and ATMs are in the arrivals area, and cards are widely accepted.
SIM cards
Shops selling local SIM cards are in the arrivals area.
Unofficial drivers
Use the taxi counter, an e-hailing app or your pre-booked driver, not people offering rides in the hall.
Local time
Malaysia is on UTC+8 all year, with no daylight saving time.
Traveling with a large group, planning a destination wedding, or organizing transportation for a corporate retreat or conference? We offer larger vehicles and multi-vehicle coordination for groups of any size, including multiple pickup points and scheduled transfers timed around your event. Contact us with your group size and itinerary and we'll put together transportation that keeps everyone moving together.
“Absolutely fantastic service! My driver was early, courteous, and the car was immaculate.”
Sarah L. · March 2026
“The ride was comfortable and quick. Quality service that's well worth it.”
James H. · February 2026
“I use airporttransportation.com whenever I travel. Consistently reliable, and their drivers are top-notch.”
William C. · February 2026
“Booking was simple and the price was clear. No surprises at the airport. Highly recommended.”
María G. · January 2026
24 h
Free cancellation up to 24 hours before pickup, with a full refund. Later cancellations aren't refundable.
Changes
Contact us to change the flight, hotel or pickup time. Deadlines are in the reservation policies.
No-shows
Waiting time, no-shows and extra stops follow the reservation policies you accept at checkout.
Book your transfer online in a few minutes using the form above. If your plans change, contact us as soon as possible to modify your pickup details or cancel your reservation, response times and any applicable fees depend on how close to your pickup date the change is requested.
In the arrivals hall on Level 1, holding a sign with your name, after baggage claim and customs. Domestic and international flights arrive in separate areas of the hall, so check which one your flight uses.
Penang Airport is in Bayan Lepas, about 16 km (10 miles) south of George Town city center. The drive usually takes 30 minutes to an hour, depending on traffic, and longer on weekend afternoons and public holidays.
Yes. We drive door to door to the beach resorts and apartments of Batu Ferringhi on the island's north coast.
Yes. We drive to hotels, condos and apartments along Gurney Drive, Tanjung Tokong and Tanjung Bungah, between George Town and Batu Ferringhi.
Yes. We drive you to the Swettenham Pier Cruise Terminal in George Town. Give us your ship's boarding time when you book, so the pickup leaves a comfortable margin.
Butterworth and Penang Sentral are on the mainland, across the Penang bridges. Enter your address in the booking form to see whether a transfer is offered for that route.
One. All domestic and international flights use the same terminal, with arrivals on Level 1 and departures on Level 2, so there is no terminal to choose.
Yes. Give the full address, the building or condo name, the unit number and any guardhouse details, since many residential towers have a security gate at the entrance.
Yes. Book any time of day; give your flight number and arrival time so your driver is there when you land, even after midnight.
There is no need. Booking ahead gives you a confirmed vehicle and a meeting point before you land. If someone approaches you in arrivals, check the company name against your confirmation before getting in.
We monitor the flight on your reservation, so your driver waits for the actual landing. If your flight number, date or airline changes, or your flight is canceled, tell customer service so the pickup can be moved.
Yes. Book a one-way departure or a round trip from your hotel, condo or cruise ship, and give your flight number and departure time, so the pickup is set for check-in and security.
Most foreign visitors must submit the free Malaysia Digital Arrival Card (MDAC) online within three days before arrival. Many nationalities enter without a visa for short stays; check the rules for your passport before you fly.
No. Airport Transportation is a private transfer service that books rides from PEN; we are not the airport or its operator. For terminals, airlines and other ways to get around, see our Penang airport page.
We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.
Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.
Prices on our website are per vehicle, not per person, based on a range of passengers.
Regular vans carry up to 9 passengers, semi-buses up to 16, and luxury SUVs up to 6 passengers.
Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.
Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.
Yes. We carry insurance with complete liability for all passengers while using our services.
Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.
You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.
PayPal is our main payment method; a cash option is also available when booking through our website. Credit cards are accepted through PayPal.
Yes. For your comfort all our units have air conditioning.
During booking we ask for your airline and flight number so we can track delays and wait for you.
Yes, you can add an extra stop to your service during the booking process.
No. Prices are set per passenger range or per vehicle, not per age.
Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.
Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.
Tips are not mandatory but are highly recommended; drivers earn them through service quality.
All prices are in USD. Via PayPal you can pay in almost any currency; cash payments accept USD only.
We can transport domestic pets kept in cages that fit in a normal vehicle.
Yes. There is plenty of room for one suitcase and one carry-on per person.
Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.
Choose the vehicle for your party and luggage, add your flight, and review the full reservation before you pay.
Book a transfer