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Airport Transportation

Azores Airlines

S4 RZO

Azores Airlines is the SATA Group airline that connects the Azores with mainland Portugal, Madeira, North America and Europe. This guide covers its bases, network, fleet, cabins, baggage, check-in, SATA Imagine and airport transportation.

9
Aircraft
20
Destinations
PDL
Hub

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The airline

About Azores Airlines

Schedules, aircraft assignments, terminals and fare rules can change. Confirm operational details directly with Azores Airlines before travel.

Official name

SATA Internacional – Azores Airlines, S.A.

Callsign

AIR AZORES

Country

Portugal

Founded

1990 (as OceanAir); Azores Airlines name since 2015

Parent company

SATA Group (Grupo SATA)

Head office

Ponta Delgada, São Miguel, Azores, Portugal

Alliance

None

Frequent-flyer program

SATA Imagine

Official website

azoresairlines.pt

Azores Airlines is the Portuguese airline that links the Azores islands with mainland Portugal, Madeira, North America and Europe. It was founded in 1990 as OceanAir, flew for many years as SATA Internacional and adopted the Azores Airlines name in 2015. Its head office is in Ponta Delgada, on São Miguel island, and it is part of the SATA Group, alongside the inter-island carrier SATA Air Açores. It is not a member of an airline alliance.

Its main base is João Paulo II Airport in Ponta Delgada, with a second base in Lisbon. Most of its flights connect São Miguel and Terceira with Lisbon, Porto and Faro, and it also flies from Lisbon to Faial (Horta) and Pico, to Funchal in Madeira, and across the Atlantic to Boston, New York, Toronto and Montreal. Praia in Cape Verde is served year-round, and Paris, Barcelona and Frankfurt are summer routes.

The fleet of 9 aircraft is all Airbus A320 family: A320, A320neo, A321neo and long-range A321LR jets.

Network

Where Azores Airlines flies

Azores Airlines flies about 20 routes in summer and 15 in winter. Routes and frequencies change with the season; flights between the Azores islands are operated by SATA Air Açores.

Mainland Portugal

Flights from Lisbon, Porto and Faro to Ponta Delgada and Terceira, plus Lisbon to Faial (Horta) and Pico.

Madeira

Flights between Funchal and the Azores, including a year-round weekly Terceira–Funchal route.

North America

Flights from the Azores to Boston, New York JFK, Toronto and Montreal.

Cape Verde and Europe

Year-round flights to Praia in Cape Verde, and summer flights to Paris, Barcelona and Frankfurt.

Aircraft

Azores Airlines fleet

Azores Airlines flies a fleet of 9 Airbus A320-family aircraft. The aircraft shown at booking can change before departure.

Airbus A321LR and A321neo

Longer-range jets used mainly on North America routes, with a Comfort cabin of 16 seats and an economy cabin.

Airbus A320 and A320neo

Jets with an all-economy layout, used mainly on routes to mainland Portugal, Madeira and Europe.

On board

Azores Airlines cabin classes

Cabins depend on the aircraft and route. Your fare sets baggage, seat selection and flexibility, so check the fare conditions before you buy.

Comfort

The premium cabin on A321neo and A321LR aircraft, sold as Comfort Light or Comfort Plus, with priority check-in and boarding, seat selection and lounge access at selected airports.

Economy

The standard cabin, sold as Economy Simple, Basic, Flex or TOP. Simple includes a carry-on but no checked bag; the other fares add checked bags and more flexibility.

Extra-legroom seats

Economy TOP fares include a limited selection of seats with extra legroom.

Before you fly

Practical information

Baggage Cabin bags, checked bags, missing luggage

Azores Airlines baggage allowances depend on the fare, the cabin and the route.

Carry-on

One cabin bag up to 55 × 40 × 20 cm, including wheels and handles, plus one personal item up to 40 × 30 × 15 cm. The combined weight limit is 8 kg in Economy and Comfort Light and 15 kg in Comfort Plus.

Checked baggage

Depends on fare: Economy Simple includes no checked bag, Basic and Flex include one 23 kg bag, Economy TOP and Comfort Light include two 23 kg bags, and Comfort Plus includes two 32 kg bags.

Special items

Sports equipment, musical instruments, pets and medical equipment follow separate rules. Check the official Azores Airlines baggage page before you fly.

Check-in and boarding Steps before departure

Online check-in on azoresairlines.pt opens 48 hours before departure and closes 1 hour 15 minutes before the flight. Flights to and from the United States, Canada, Frankfurt and Cape Verde have restrictions, and advance passenger information is required for North America.

  1. 1 Confirm

    Confirm the operating airline, the airport and the terminal, especially in Lisbon and on connections with SATA Air Açores.

  2. 2 Documents

    Review passport, visa and entry requirements, and add your passport details before checking in for North America.

  3. 3 Check in

    Check in online as soon as it opens. Travelers with special baggage or assistance requests check in at the airport desk.

  4. 4 Boarding pass

    Download the mobile boarding pass or print it.

  5. 5 Arrive early

    Airport check-in opens 2 hours before domestic and European flights and 3 hours or more before intercontinental flights. Allow time for bag drop, security and immigration.

Lounges

Comfort Light and Comfort Plus fares include lounge access at selected airports, including Lisbon, Porto, Boston, New York, Montreal and Frankfurt. Access depends on the fare and itinerary, so check the conditions before you travel.

Loyalty program

SATA Imagine is the loyalty program of Azores Airlines and SATA Air Açores. Members earn miles on flights with both airlines and with program partners, and redeem them for award tickets and other benefits. Program rules change, so check your account for the conditions that apply to your trip.

Flight status and customer service Official sources

For current operational information, use Azores Airlines' official services:

Azores Airlines website

azoresairlines.pt for booking, check-in, trip management and flight information

SATA Lookup app

The SATA Lookup app for iOS and Android, linked from the airline's check-in pages

Where you land

Azores Airlines airports

Azores Airlines is built around Ponta Delgada on São Miguel island, with a second base in Lisbon. Check which Azores island and airport is on your ticket before you book a transfer.

João Paulo II Airport Hub

PDL · Ponta Delgada

The airline's main base and home of its head office, with flights to Lisbon, Porto, Faro, Funchal, North America, Cape Verde and, in summer, Europe.

Book a transfer Airport details

Other bases

Lisbon Humberto Delgado Airport is the airline's second base, with flights to Ponta Delgada, Terceira, Faial (Horta) and Pico. Domestic flights use Terminal 1. Terceira (Lajes) also has direct flights to the mainland and Madeira.

Ground transport

Airport transportation for Azores Airlines passengers

Public transport, authorized taxis, shared shuttles or a pre-booked private transfer. Arriving long-haul or with a lot of luggage is the case for booking ahead: fixed price, and a driver in arrivals with your name on a sign.

Airport Transportation is an independent platform and is not affiliated with or endorsed by Azores Airlines.

Questions

Azores Airlines FAQs

What are Azores Airlines' airline codes?

Azores Airlines' IATA code is S4, its ICAO code is RZO, and its callsign is AIR AZORES.

What is Azores Airlines' main base?

João Paulo II Airport (PDL) in Ponta Delgada, on São Miguel island. Lisbon is its second base.

Is Azores Airlines part of an airline alliance?

No. Azores Airlines is not a member of an alliance. It works with partner airlines through codeshare and interline agreements.

What is Azores Airlines' frequent-flyer program?

SATA Imagine, shared with SATA Air Açores.

Which terminal does Azores Airlines use in Ponta Delgada?

João Paulo II Airport has a single passenger terminal used by all Azores Airlines flights. In Lisbon, domestic flights to the Azores use Terminal 1. Confirm on your boarding pass before travel.

Does Azores Airlines fly to Montreal?

Yes. Azores Airlines flies between Montreal–Trudeau and Ponta Delgada.

Does Azores Airlines fly to Faro?

Yes. Azores Airlines flies between Faro and Ponta Delgada.

Does Azores Airlines fly to Madeira?

Yes. Azores Airlines flies between Funchal and the Azores, including a year-round weekly route to Terceira.

Does Azores Airlines fly to the United States?

Yes. Azores Airlines flies from the Azores to Boston and New York JFK.

When does Azores Airlines online check-in open?

Online check-in opens 48 hours before departure and closes 1 hour 15 minutes before the flight. Some routes, including flights to North America, have extra requirements.

How big can my Azores Airlines carry-on be?

Up to 55 × 40 × 20 cm, including wheels and handles, plus a personal item up to 40 × 30 × 15 cm. The weight limit depends on fare.

Is Airport Transportation affiliated with Azores Airlines?

No. Airport Transportation is an independent transportation-booking platform and is not affiliated with or endorsed by Azores Airlines.

Information reviewed in October 2026. Airline schedules, fleet figures, baggage rules and passenger services are subject to change.

Transfer for Azores Airlines arrivals

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