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Airport Transportation

Airport Transfers

Jacksonville Airport Transportation

Private transfers from Jacksonville Airport (JAX) to downtown Jacksonville, the beaches, Ponte Vedra, St. Augustine and Amelia Island, booked before you land.

  • Private, never shared
  • Priced per vehicle
  • Flight monitored
  • Free cancellation up to 24 h before pickup
Pickup
JAX
Drop-off
Landing date
Return date
Passengers

Airport Transportation in Jacksonville

Pre-booked private transportation takes you directly from Jacksonville International Airport to your hotel, resort or vacation rental.

After immigration, baggage claim and customs, continue outside the terminal to the meeting area named in your confirmation. Your vehicle is reserved only for the passengers on your reservation: unlike a shared shuttle, it makes no extra hotel stops for other travelers, and the price is per vehicle, not per person.

From Jacksonville International we take you to downtown Jacksonville and the Southbank, Jacksonville Beach, Atlantic Beach and Neptune Beach, Ponte Vedra and TPC Sawgrass, St. Augustine, Amelia Island and the JAXPORT cruise terminal, with airport transportation in Jacksonville booked before your flight.

Jacksonville Airport Transfers

Your driver meets you at the pickup point in your confirmation as you leave baggage claim. We track your flight, so a delay moves the pickup instead of canceling it, and the price for the whole vehicle is fixed before you fly.

Jacksonville airport transfers run door to door in sedans, SUVs and vans for groups: to hotels downtown and near EverBank Stadium, beach rentals and resorts from Atlantic Beach to Ponte Vedra, golf trips to TPC Sawgrass, the historic center of St. Augustine, Amelia Island resorts, and cruise departures.

Jacksonville Airport Shuttle

The Jacksonville airport shuttle is a private van for your party only, with no stops at other hotels on the way. It has room for luggage, golf bags and cruise bags, and suits golf groups, wedding parties on Amelia Island or in St. Augustine, and families heading to the beaches.

Landing at Jacksonville Airport

Jacksonville International Airport (JAX) sits north of downtown Jacksonville, off I-95. It has one terminal with a central hall leading to the concourses, and baggage claim on the lower level, so it's quick to get from the gate to the curb.

Most flights are domestic. Summer afternoon thunderstorms and hurricane season, from June to November, can delay flights. Jacksonville is on Eastern time.

Entry requirements and local notes

  • Golf bags: tell us how many when you book so the right vehicle is assigned.
  • Gated resorts and communities: give the resort name or full address and any gate code for Ponte Vedra, Amelia Island and beach rentals.
  • Cruise days: give your ship and sailing time for the JAXPORT cruise terminal.
  • Pickup: follow the pickup instructions in your confirmation, not the taxi or rideshare signs.

Terminal, immigration and customs details for Jacksonville International Airport

How Jacksonville Airport pickup works

  1. 1

    Clear arrivals

    Immigration, baggage claim, then customs. Representatives can't enter those areas.

  2. 2

    Meet your representative

    At the meeting point in your confirmation. Check the company name before getting in.

  3. 3

    Go straight there

    No other stops, no other passengers.

At JAX

Meet outside baggage claim

Pre-booked cars pick up at the signposted zone outside the terminal after baggage claim. JAX has one terminal, so every arrival leaves through the same building.

Don't accept a ride from someone claiming to know your booking.

Check the company name and reservation details before getting in.

Return trips and flight changes

One-way arrival

JAX Hotel

From the airport to your hotel, resort or rental.

One-way departure

Hotel JAX

From where you're staying back to Jacksonville International Airport.

Round trip

JAX Hotel

Both journeys on one reservation. Give both flights, the return pickup address and the passengers for each. Staying at more than one hotel? Give the full itinerary.

Going back to the airport

Transportation can also be booked from your hotel, resort or vacation rental to Jacksonville International Airport. Your pickup time covers the drive plus check-in, security and border procedures, and your airline's instructions come first. Give the correct departure time and terminal when you book.

2 h

before a domestic flight

3 h

before an international flight

If your flight changes

We monitor the arrival of the flight on your reservation, but can't find you on a different one. Tell customer service if any of these change:

  • Flight number
  • Arrival date
  • Airline
  • Missed connection
  • Canceled flight
  • Arrival airport
  • You decide not to travel
  • Long delay after customs

What's included

Included

  • A private vehicle for your party
  • Transportation between the confirmed locations
  • Direct service, no shared hotel stops
  • Airport meeting instructions
  • Flight-arrival monitoring
  • A professional driver
  • An air-conditioned vehicle
  • Room for your party and standard luggage
  • Customer-service support

Confirmed separately

  • Child seats
  • Additional stops
  • Extra waiting time
  • Oversized luggage or equipment
  • Special requests

Luggage, child seats and special requests

Luggage

About one checked suitcase and one carry-on each; the right vehicle depends on the total volume. Tell us about golf clubs, surfboards, bikes, strollers or extra bags.

Child seats

Request them when booking, with the child's age and size. Availability and any fee are confirmed on your reservation.

Accessibility

Give the wheelchair's size, weight and whether it folds, so a suitable vehicle is assigned.

Pets

Ask for authorization before booking and tell us about the animal and its carrier.

Before you fly to Jacksonville

  • Domestic airport

    Almost every flight into JAX is domestic, so there is usually no customs line.

  • Eastern Time

    Jacksonville is on Eastern Time and changes its clocks for daylight saving.

  • Summer storms

    Afternoon thunderstorms are common in summer and can delay flights.

Groups and events

Traveling with a large group, planning a destination wedding, or organizing transportation for a corporate retreat or conference? We offer larger vehicles and multi-vehicle coordination for groups of any size, including multiple pickup points and scheduled transfers timed around your event. Contact us with your group size and itinerary and we'll put together transportation that keeps everyone moving together.

  • Destination weddings
  • Conferences
  • Corporate retreats
  • Sports teams
  • Multi-vehicle arrivals
Request group transport

Airport Transportation happy customers

Sarah L., an Airport Transportation customer
“Absolutely fantastic service! My driver was early, courteous, and the car was immaculate.”

Sarah L. · March 2026

James H., an Airport Transportation customer
“The ride was comfortable and quick. Quality service that's well worth it.”

James H. · February 2026

William C., an Airport Transportation customer
“I use airporttransportation.com whenever I travel. Consistently reliable, and their drivers are top-notch.”

William C. · February 2026

María G., an Airport Transportation customer
“Booking was simple and the price was clear. No surprises at the airport. Highly recommended.”

María G. · January 2026

Booking, changes and cancellations

24 h

Free cancellation up to 24 hours before pickup, with a full refund. Later cancellations aren't refundable.

Changes

Contact us to change the flight, hotel or pickup time. Deadlines are in the reservation policies.

No-shows

Waiting time, no-shows and extra stops follow the reservation policies you accept at checkout.

Book your transfer online in a few minutes using the form above. If your plans change, contact us as soon as possible to modify your pickup details or cancel your reservation, response times and any applicable fees depend on how close to your pickup date the change is requested.

Read the reservation policies →

Jacksonville Airport Transportation FAQs

Where do I meet my driver at Jacksonville Airport?

At the pickup point in your confirmation, after you collect your bags. The driver's contact details are in your confirmation too, so you can let them know when you're ready.

What happens if my flight to Jacksonville is delayed?

We monitor the flight on your reservation, so a delay doesn't cancel your pickup. If your flight number, date or airline changes, or the flight is canceled, contact customer service as soon as you know.

Is the price per person or per vehicle?

Per vehicle. The price you see when you book covers the whole car or van and everyone in your party.

Can you take me from Jacksonville Airport to St. Augustine?

Yes. Hotels and inns in St. Augustine and St. Augustine Beach are common drop-offs from JAX. Enter your hotel when you book to see the price.

Do you go to Amelia Island?

Yes. Resorts and rentals on Amelia Island and in Fernandina Beach can be booked from JAX. Enter the resort or exact address when you book.

Can you take me to Ponte Vedra and TPC Sawgrass?

Yes. Ponte Vedra Beach, TPC Sawgrass and the resorts around them can be booked. Tell us how many golf bags you're bringing so the right vehicle is assigned.

Do you go to Jacksonville Beach and the other beaches?

Yes. Jacksonville Beach, Neptune Beach and Atlantic Beach are common drop-offs. Give the full address and any gate code when you book.

Do you do transfers to the cruise terminal?

Yes. You can book transfers from JAX to the JAXPORT cruise terminal. Give your ship and sailing time so the pickup leaves enough margin for boarding.

Do you have vans for groups?

Yes. Vans for larger groups and wedding parties can be booked, subject to availability. Choose the vehicle that fits your party and luggage when you book.

Can I book a pickup for a late arrival or an early departure?

Yes. Transportation can be scheduled for late arrivals and early departures. Availability is confirmed through the booking system, so book ahead and give your exact flight time.

Can I book the return trip to the airport too?

Yes. Add the return trip when you book, or book it later. Give your departure time so the pickup leaves enough margin for check-in and security.

Is Airport Transportation the same as Jacksonville International Airport?

No. Airport Transportation is an independent booking site for private transfers and is not part of the airport. For flight information and airport services, see our Jacksonville airport guide.

Why book with Airport Transportation?

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Is the transportation private or shared?

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Are prices per person or per vehicle?

Prices on our website are per vehicle, not per person, based on a range of passengers.

How many people can a van carry?

Regular vans carry up to 9 passengers, semi-buses up to 16, and luxury SUVs up to 6 passengers.

How do I find you at the airport?

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

What kind of vehicles do you use?

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Do you have insurance?

Yes. We carry insurance with complete liability for all passengers while using our services.

Do you provide baby seats?

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

How far in advance should I book?

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

What payment methods are accepted?

PayPal is our main payment method; a cash option is also available when booking through our website. Credit cards are accepted through PayPal.

Do vehicles have air conditioning?

Yes. For your comfort all our units have air conditioning.

What if my flight is delayed?

During booking we ask for your airline and flight number so we can track delays and wait for you.

Can I make stops during my ride?

Yes, you can add an extra stop to your service during the booking process.

Do children pay differently than adults?

No. Prices are set per passenger range or per vehicle, not per age.

Is my reservation refundable?

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Do drivers speak English?

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Are tips mandatory?

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

What currencies are accepted?

All prices are in USD. Via PayPal you can pay in almost any currency; cash payments accept USD only.

Are pets allowed?

We can transport domestic pets kept in cages that fit in a normal vehicle.

Is there room for luggage?

Yes. There is plenty of room for one suitcase and one carry-on per person.

What is included in the price?

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.

Book your Jacksonville Airport Transportation

Choose the vehicle for your party and luggage, add your flight, and review the full reservation before you pay.

Book a transfer