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Airport Transportation

Airport Transfers

Zagreb Airport Transportation

Private airport transportation from Zagreb Airport (ZAG) to hotels in central Zagreb, and on to Plitvice Lakes, Rijeka and the Kvarner coast, Zadar and Split.

  • Private, never shared
  • Priced per vehicle
  • Flight monitored
  • Free cancellation up to 24 h before pickup
Pickup
ZAG
Drop-off
Departure date
Return date
Passengers

Airport Transportation in Zagreb

Pre-booked private transportation takes you directly from Zagreb Franjo Tuđman Airport to your hotel, resort or vacation rental.

After immigration, baggage claim and customs, continue outside the terminal to the meeting area named in your confirmation. Your vehicle is reserved only for the passengers on your reservation: unlike a shared shuttle, it makes no extra hotel stops for other travelers, and the price is per vehicle, not per person.

Airport transportation in Zagreb takes you from Franjo Tuđman Airport to hotels and apartments in central Zagreb, and further out to Plitvice Lakes National Park, Rijeka and the Kvarner coast, Zadar and Split.

Zagreb Airport Transfers

Our Zagreb airport transfers start in the arrivals hall on the ground floor, where your driver waits just outside the customs exit. There is only one terminal, so every passenger comes out at the same point, and we track your flight so the pickup follows your real landing time.

You get a fixed price per vehicle before you fly, in sizes from sedans for couples and business travelers to vans for families and groups. Every Zagreb airport transfer goes door to door, whether you are staying in Zagreb's Upper or Lower Town, near Plitvice Lakes or on the Adriatic coast.

Zagreb Airport Shuttle

Our Zagreb airport shuttle is a private van for your party only: it leaves as soon as you have your bags and goes straight to your address, with no stops for other passengers. There is room for suitcases and strollers, so it suits families and groups, and longer road trips with luggage to Plitvice Lakes or the coast.

Landing at Zagreb Airport

Zagreb Franjo Tuđman Airport (ZAG) is in Velika Gorica, a separate town just southeast of Zagreb, and is the hub of Croatia Airlines. All flights use a single passenger terminal, opened in 2017, with arrivals on the ground floor and departures on the first floor.

From outside the Schengen Area you pass passport control before baggage claim; flights from Schengen countries arrive without passport checks, since Croatia joined Schengen in 2023. Baggage claim is on the ground floor, and after customs you walk into the arrivals hall.

Zagreb is on Central European Time (UTC+1) and switches to summer time (UTC+2) from late March to late October.

Entry requirements and local notes

Schengen entry. Croatia has been in the Schengen Area since 2023. Non-EU travelers are registered in the EU Entry/Exit System (EES), fully operational since 10 April 2026; the planned ETIAS travel authorization is not yet in operation. Check the visa rules for your nationality before you fly.

Euro, not kuna. Croatia has used the euro since January 2023, and the Croatian kuna is no longer accepted.

Airport in Velika Gorica. The airport is in the town of Velika Gorica rather than in Zagreb itself, so give us the full address of where you are staying, not just the city.

Long road trips. Plitvice Lakes, Zadar and Split are long drives from Zagreb. Book the right vehicle size for your party and luggage, and plan your return pickup around your flight time.

Terminal, immigration and customs details for Zagreb Franjo Tuđman Airport

How Zagreb Airport pickup works

  1. 1

    Clear arrivals

    Immigration, baggage claim, then customs. Representatives can't enter those areas.

  2. 2

    Meet your representative

    At the meeting point in your confirmation. Check the company name before getting in.

  3. 3

    Go straight there

    No other stops, no other passengers.

At ZAG

Meet in arrivals

Pre-booked drivers wait in the arrivals hall on the ground floor, just outside the customs exit. There is only one terminal, so every passenger comes out at the same point.

Don't accept a ride from someone claiming to know your booking.

Check the company name and reservation details before getting in.

Return trips and flight changes

One-way arrival

ZAG Hotel

From the airport to your hotel, resort or rental.

One-way departure

Hotel ZAG

From where you're staying back to Zagreb Franjo Tuđman Airport.

Round trip

ZAG Hotel

Both journeys on one reservation. Give both flights, the return pickup address and the passengers for each. Staying at more than one hotel? Give the full itinerary.

Going back to the airport

Transportation can also be booked from your hotel, resort or vacation rental to Zagreb Franjo Tuđman Airport. Your pickup time covers the drive plus check-in, security and border procedures, and your airline's instructions come first. Give the correct departure time and terminal when you book.

2 h

before a domestic flight

3 h

before an international flight

If your flight changes

We monitor the arrival of the flight on your reservation, but can't find you on a different one. Tell customer service if any of these change:

  • Flight number
  • Arrival date
  • Airline
  • Missed connection
  • Cancelled flight
  • Arrival airport
  • You decide not to travel
  • Long delay after customs

What's included

Included

  • A private vehicle for your party
  • Transportation between the confirmed locations
  • Direct service, no shared hotel stops
  • Airport meeting instructions
  • Flight-arrival monitoring
  • A professional driver
  • An air-conditioned vehicle
  • Room for your party and standard luggage
  • Customer-service support

Confirmed separately

  • Child seats
  • Additional stops
  • Extra waiting time
  • Oversized luggage or equipment
  • Special requests

Luggage, child seats and special requests

Luggage

About one checked suitcase and one carry-on each; the right vehicle depends on the total volume. Tell us about golf clubs, surfboards, bikes, strollers or extra bags.

Child seats

Request them when booking, with the child's age and size. Availability and any fee are confirmed on your reservation.

Accessibility

Give the wheelchair's size, weight and whether it folds, so a suitable vehicle is assigned.

Pets

Ask for authorization before booking and tell us about the animal and its carrier.

Before you fly to Zagreb

  • Schengen entry rules

    Croatia has been in the Schengen area since 2023, and non-EU travelers are registered in the EU Entry/Exit System (EES) on arrival.

  • Airport in Velika Gorica

    The airport is in the town of Velika Gorica rather than Zagreb itself, so allow 20 to 40 minutes to reach the city center.

  • Euro currency

    Croatia has used the euro since 2023, and the Croatian kuna is no longer accepted.

  • Central European Time

    Zagreb is on Central European Time (UTC+1) and switches to summer time (UTC+2) from late March to late October.

Groups and events

Traveling with a large group, planning a destination wedding, or organizing transportation for a corporate retreat or conference? We offer larger vehicles and multi-vehicle coordination for groups of any size, including multiple pickup points and scheduled transfers timed around your event. Contact us with your group size and itinerary and we'll put together transportation that keeps everyone moving together.

  • Destination weddings
  • Conferences
  • Corporate retreats
  • Sports teams
  • Multi-vehicle arrivals
Request group transport

Airport Transportation happy customers

Sarah L., an Airport Transportation customer
“Absolutely fantastic service! My driver was early, courteous, and the car was immaculate.”

Sarah L. · March 2026

James H., an Airport Transportation customer
“The ride was comfortable and quick. Quality service that's well worth it.”

James H. · February 2026

William C., an Airport Transportation customer
“I use airporttransportation.com whenever I travel. Consistently reliable, and their drivers are top-notch.”

William C. · February 2026

María G., an Airport Transportation customer
“Booking was simple and the price was clear. No surprises at the airport. Highly recommended.”

María G. · January 2026

Booking, changes and cancellations

24 h

Free cancellation up to 24 hours before pickup, with a full refund. Later cancellations aren't refundable.

Changes

Contact us to change the flight, hotel or pickup time. Deadlines are in the reservation policies.

No-shows

Waiting time, no-shows and extra stops follow the reservation policies you accept at checkout.

Book your transfer online in a few minutes using the form above. If your plans change, contact us as soon as possible to modify your pickup details or cancel your reservation, response times and any applicable fees depend on how close to your pickup date the change is requested.

Read the reservation policies →

Zagreb Airport Transportation FAQs

Where will my driver meet me at Zagreb Airport?

Your driver waits in the arrivals hall on the ground floor, just outside the customs exit. There is only one terminal, so every passenger comes out at the same point.

How far is Zagreb Airport from the city center?

The airport is in Velika Gorica, about 10 km southeast of Zagreb's main railway station. By road the trip into the center usually takes 20 to 30 minutes, depending on traffic.

Is Zagreb Airport in Zagreb?

Not exactly. It is in Velika Gorica, a separate town just southeast of Zagreb, in the Pleso area, and it is the airport for the capital. Travelers also call it Pleso Airport.

Can you take me to a hotel in central Zagreb?

Yes. We drive you door to door to hotels and apartments in the Upper Town, the Lower Town and anywhere else in Zagreb. Give us the full address when you book.

Can you take me from Zagreb Airport to Plitvice Lakes?

Yes. There is no direct public transport from the airport to the park, and your private transfer goes straight to your hotel or guesthouse near Plitvice Lakes National Park.

Can you take me to Rijeka or the Kvarner coast?

Yes. Book a private transfer from Zagreb Airport to your hotel or address in Rijeka or elsewhere on the Kvarner coast, in a vehicle sized for your party and luggage.

Can you take me to Zadar or Split?

Yes. We drive from Zagreb Airport to hotels and addresses in Zadar and Split on the Dalmatian coast. Give us the full address when you book.

Can you pick me up from an apartment or holiday rental?

Yes. Give the full address, the apartment number and any gate or intercom instructions when you book, so your driver can find you and load your bags without delay.

Should I accept a ride from people offering one inside the terminal?

No. Turn down drivers who approach you inside the terminal. Your pre-booked driver waits for you in the arrivals hall, just outside the customs exit.

What happens if my flight to Zagreb is delayed?

We track the arrival of the flight on your reservation, so your driver adjusts to a delay. If your flight number, date or airline changes, or your flight is cancelled, tell customer service so we can move your pickup.

Can I book a ride back to Zagreb Airport?

Yes. Book a return from your hotel in Zagreb or elsewhere in Croatia, and give us your flight time so your pickup leaves enough time for check-in and security.

What do I need to enter Croatia at Zagreb Airport?

Croatia is in the EU and has been in the Schengen Area since 2023, so flights from other Schengen countries arrive without passport checks. On a flight from outside Schengen you pass passport control first. Non-EU travelers are registered in the EU Entry/Exit System (EES), fully operational since 10 April 2026; the planned ETIAS travel authorization is not yet in operation. Check the visa rules for your nationality before you fly.

What time zone and currency does Zagreb use?

Zagreb is on Central European Time (UTC+1) and switches to summer time (UTC+2) from late March to late October. Croatia has used the euro (EUR) since January 2023.

Is Airport Transportation the same as Zagreb Franjo Tuđman Airport?

No. Airport Transportation is a private transfer service that takes travelers between the airport and their hotel or address; we are not the airport or its operator. For terminals, airlines and other airport information, see our Zagreb Franjo Tuđman Airport page.

Why book with Airport Transportation?

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Is the transportation private or shared?

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Are prices per person or per vehicle?

Prices on our website are per vehicle, not per person, based on a range of passengers.

How many people can a van carry?

Regular vans carry up to 9 passengers, semi-buses up to 16, and luxury SUVs up to 6 passengers.

How do I find you at the airport?

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

What kind of vehicles do you use?

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Do you have insurance?

Yes. We carry insurance with complete liability for all passengers while using our services.

Do you provide baby seats?

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

How far in advance should I book?

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

What payment methods are accepted?

PayPal is our main payment method; a cash option is also available when booking through our website. Credit cards are accepted through PayPal.

Do vehicles have air conditioning?

Yes. For your comfort all our units have air conditioning.

What if my flight is delayed?

During booking we ask for your airline and flight number so we can track delays and wait for you.

Can I make stops during my ride?

Yes, you can add an extra stop to your service during the booking process.

Do children pay differently than adults?

No. Prices are set per passenger range or per vehicle, not per age.

Is my reservation refundable?

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Do drivers speak English?

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Are tips mandatory?

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

What currencies are accepted?

All prices are in USD. Via PayPal you can pay in almost any currency; cash payments accept USD only.

Are pets allowed?

We can transport domestic pets kept in cages that fit in a normal vehicle.

Is there room for luggage?

Yes. There is plenty of room for one suitcase and one carry-on per person.

What is included in the price?

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.

Book your Zagreb Airport Transportation

Choose the vehicle for your party and luggage, add your flight, and review the full reservation before you pay.

Book a transfer