Skip to content
Airport Transportation

Airport Transfers

Mexico City Airport Transportation

Private transfers from Mexico City Airport (MEX) to hotels, apartments and homes in the Centro Histórico, Reforma, Polanco, Roma, Condesa, Coyoacán and Santa Fe.

  • Private, never shared
  • Priced per vehicle
  • Flight monitored
  • Free cancellation up to 24 h before pickup
Pickup
MEX
Drop-off
Landing date
Return date
Passengers

Airport Transportation in Mexico City

Pre-booked private transportation takes you directly from Mexico City Benito Juárez International Airport to your hotel, resort or vacation rental.

After immigration, baggage claim and customs, continue outside the terminal to the meeting area named in your confirmation. Your vehicle is reserved only for the passengers on your reservation: unlike a shared shuttle, it makes no extra hotel stops for other travelers, and the price is per vehicle, not per person.

From MEX, airport transportation in Mexico City covers the Centro Histórico, Reforma and Juárez, Polanco, Roma and Condesa, Coyoacán and San Ángel, and the business district of Santa Fe, with longer rides to Puebla, Cuernavaca and Toluca.

Mexico City Airport Transfers

Mexico City airport transfers start in the public arrivals hall of Terminal 1 or Terminal 2: your driver meets you there after customs, and we track your flight so a delay doesn't cost you the pickup. The price is fixed per vehicle before you fly, from sedans for one or two travelers to vans for families and groups.

Each Mexico City airport transfer goes door to door, to hotels on Reforma, apartments in Roma and Condesa, homes in Coyoacán or offices in Santa Fe, with the driver handling the city's traffic while you sit back.

Mexico City Airport Shuttle

Our Mexico City airport shuttle is a private van for your party only: it leaves as soon as you're through arrivals and goes straight to your address, with no stops for other passengers. It suits families, business teams and groups with plenty of luggage who would rather not split across several cars.

Landing at Mexico City Airport

Mexico City International Airport (Benito Juárez, known locally as AICM) sits 5 km east of the historic center, at 2,230 m above sea level. It has two terminals about 3 km apart on opposite sides of the airfield: Terminal 1 for Volaris, Viva Aerobus and most foreign airlines, and Terminal 2 for Aeroméxico, Delta and Copa.

Arrivals are on the ground floor of both terminals. International passengers clear immigration, collect their bags and pass customs before reaching the public arrivals hall; queues at immigration grow when several long-haul flights land together.

Mexico City runs on Central Standard Time (UTC−6) all year.

Entry requirements and local notes

Check your terminal. Your driver waits at the terminal on your booking. If your airline lands at the other one, tell us before you fly: the terminals are 3 km apart.

Make sure you land at MEX. Felipe Ángeles (NLU) and Toluca (TLC) also serve the capital. These transfers start at Benito Juárez (MEX), so check the code on your ticket.

Ride offers inside the terminal. Turn down anyone who approaches you offering a ride in the arrivals hall and wait for the driver named in your confirmation.

Entry. International visitors need a valid passport. Carry some pesos for tips and small purchases.

Terminal, immigration and customs details for Mexico City Benito Juárez International Airport

How Mexico City Airport pickup works

  1. 1

    Clear arrivals

    Immigration, baggage claim, then customs. Representatives can't enter those areas.

  2. 2

    Meet your representative

    At the meeting point in your confirmation. Check the company name before getting in.

  3. 3

    Go straight there

    No other stops, no other passengers.

At MEX

Meet in the arrivals hall

After immigration, baggage claim and customs, continue into the public arrivals hall of your terminal. Check whether you land at Terminal 1 or Terminal 2; your confirmation names the meeting point.

Don't accept a ride from someone claiming to know your booking.

Check the company name and reservation details before getting in.

Return trips and flight changes

One-way arrival

MEX Hotel

From the airport to your hotel, resort or rental.

One-way departure

Hotel MEX

From where you're staying back to Mexico City Benito Juárez International Airport.

Round trip

MEX Hotel

Both journeys on one reservation. Give both flights, the return pickup address and the passengers for each. Staying at more than one hotel? Give the full itinerary.

Going back to the airport

Transportation can also be booked from your hotel, resort or vacation rental to Mexico City Benito Juárez International Airport. Your pickup time covers the drive plus check-in, security and border procedures, and your airline's instructions come first. Give the correct departure time and terminal when you book.

2 h

before a domestic flight

3 h

before an international flight

If your flight changes

We monitor the arrival of the flight on your reservation, but can't find you on a different one. Tell customer service if any of these change:

  • Flight number
  • Arrival date
  • Airline
  • Missed connection
  • Canceled flight
  • Arrival airport
  • You decide not to travel
  • Long delay after customs

What's included

Included

  • A private vehicle for your party
  • Transportation between the confirmed locations
  • Direct service, no shared hotel stops
  • Airport meeting instructions
  • Flight-arrival monitoring
  • A professional driver
  • An air-conditioned vehicle
  • Room for your party and standard luggage
  • Customer-service support

Confirmed separately

  • Child seats
  • Additional stops
  • Extra waiting time
  • Oversized luggage or equipment
  • Special requests

Luggage, child seats and special requests

Luggage

About one checked suitcase and one carry-on each; the right vehicle depends on the total volume. Tell us about golf clubs, surfboards, bikes, strollers or extra bags.

Child seats

Request them when booking, with the child's age and size. Availability and any fee are confirmed on your reservation.

Accessibility

Give the wheelchair's size, weight and whether it folds, so a suitable vehicle is assigned.

Pets

Ask for authorization before booking and tell us about the animal and its carrier.

Before you fly to Mexico City

  • Passport

    International travelers need a valid passport. Check entry requirements for your nationality before you fly.

  • Currency

    Mexican pesos are the local currency; carry some cash for small purchases and tips.

  • Unofficial agents

    Don't buy transportation from agents inside the terminal.

  • Customs lines

    Expect lines at peak times. Keep documents and medication in your carry-on.

  • Connectivity

    Have a local SIM, eSIM or roaming plan ready to contact your driver.

  • Local time

    Central Standard Time (UTC−6) all year.

Groups and events

Traveling with a large group, planning a destination wedding, or organizing transportation for a corporate retreat or conference? We offer larger vehicles and multi-vehicle coordination for groups of any size, including multiple pickup points and scheduled transfers timed around your event. Contact us with your group size and itinerary and we'll put together transportation that keeps everyone moving together.

  • Destination weddings
  • Conferences
  • Corporate retreats
  • Sports teams
  • Multi-vehicle arrivals
Request group transport

Airport Transportation happy customers

Sarah L., an Airport Transportation customer
“Absolutely fantastic service! My driver was early, courteous, and the car was immaculate.”

Sarah L. · March 2026

James H., an Airport Transportation customer
“The ride was comfortable and quick. Quality service that's well worth it.”

James H. · February 2026

William C., an Airport Transportation customer
“I use airporttransportation.com whenever I travel. Consistently reliable, and their drivers are top-notch.”

William C. · February 2026

María G., an Airport Transportation customer
“Booking was simple and the price was clear. No surprises at the airport. Highly recommended.”

María G. · January 2026

Booking, changes and cancellations

24 h

Free cancellation up to 24 hours before pickup, with a full refund. Later cancellations aren't refundable.

Changes

Contact us to change the flight, hotel or pickup time. Deadlines are in the reservation policies.

No-shows

Waiting time, no-shows and extra stops follow the reservation policies you accept at checkout.

Book your transfer online in a few minutes using the form above. If your plans change, contact us as soon as possible to modify your pickup details or cancel your reservation, response times and any applicable fees depend on how close to your pickup date the change is requested.

Read the reservation policies →

Mexico City Airport Transportation FAQs

Where will my driver meet me at Mexico City Airport?

In the public arrivals hall of the terminal you land at, after immigration, baggage claim and customs. Representatives can't enter the customs area, and your confirmation names the exact meeting point.

Which terminal does my airline use at Mexico City Airport?

Aeroméxico, Aeroméxico Connect, Delta and Copa use Terminal 2. Volaris, Viva Aerobus and most foreign airlines, including American, United, Air Canada, Iberia and Lufthansa, use Terminal 1. Terminal assignments can change, so check your boarding pass and give your flight number when you book.

Is Mexico City Airport the same as AICM or Benito Juárez Airport?

Yes. Mexico City Airport, Benito Juárez International Airport and AICM are the same airport, code MEX. Felipe Ángeles (NLU) and Toluca (TLC) are different airports that also serve the metropolitan area.

How far is Mexico City Airport from the city center?

The airport is 5 km east of the historic center. Reforma, Polanco, Roma, Condesa and Santa Fe lie farther west, and travel time depends heavily on Mexico City traffic, which can be slow at any hour.

Can I book transportation for a late-night or early-morning flight?

Yes. Transportation can be scheduled for late arrivals and early departures. Availability is confirmed through the booking system, so book ahead and give your exact flight time.

Can you take me from Mexico City Airport to Puebla, Cuernavaca or Toluca?

Yes. Enter the full address on the booking form to see the vehicles and fixed price available for that route before you pay.

Can you take me to Santa Fe?

Yes. Transfers run to hotels and offices in Santa Fe as well as Polanco, Reforma, Roma, Condesa and Coyoacán. Add the building name and any visitor-access instructions for office towers.

Can I book transportation to an Airbnb in Roma or Condesa?

Yes. Enter the full address with the street number and any entrance details, and mention if the building is on a narrow or one-way street.

Should I accept ride offers in the arrivals hall?

No. If you already have a booking, turn down anyone who approaches you offering a ride and head to the meeting point in your confirmation.

What happens if my flight is delayed or canceled?

We monitor the flight on your reservation, so a delay doesn't cancel your pickup. If your flight number, date or airline changes, or the flight is canceled, contact customer service as soon as you know.

Can I book a ride back to Mexico City Airport?

Yes. Add the return trip when you book, or book it later. Give your departure time and terminal so the pickup leaves enough margin for Mexico City traffic and check-in.

Is Airport Transportation the same as Mexico City International Airport?

No. Airport Transportation is an independent transportation-booking service, not the airport operator, an airline or a government authority. For terminal, airline and facility details, see the Mexico City International Airport page.

Why book with Airport Transportation?

We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.

Is the transportation private or shared?

Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.

Are prices per person or per vehicle?

Prices on our website are per vehicle, not per person, based on a range of passengers.

How many people can a van carry?

Regular vans carry up to 9 passengers, semi-buses up to 16, and luxury SUVs up to 6 passengers.

How do I find you at the airport?

Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.

What kind of vehicles do you use?

Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.

Do you have insurance?

Yes. We carry insurance with complete liability for all passengers while using our services.

Do you provide baby seats?

Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.

How far in advance should I book?

You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.

What payment methods are accepted?

PayPal is our main payment method; a cash option is also available when booking through our website. Credit cards are accepted through PayPal.

Do vehicles have air conditioning?

Yes. For your comfort all our units have air conditioning.

What if my flight is delayed?

During booking we ask for your airline and flight number so we can track delays and wait for you.

Can I make stops during my ride?

Yes, you can add an extra stop to your service during the booking process.

Do children pay differently than adults?

No. Prices are set per passenger range or per vehicle, not per age.

Is my reservation refundable?

Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.

Do drivers speak English?

Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.

Are tips mandatory?

Tips are not mandatory but are highly recommended; drivers earn them through service quality.

What currencies are accepted?

All prices are in USD. Via PayPal you can pay in almost any currency; cash payments accept USD only.

Are pets allowed?

We can transport domestic pets kept in cages that fit in a normal vehicle.

Is there room for luggage?

Yes. There is plenty of room for one suitcase and one carry-on per person.

What is included in the price?

Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.

Book your Mexico City Airport Transportation

Choose the vehicle for your party and luggage, add your flight, and review the full reservation before you pay.

Book a transfer