Airport Transfers
Private airport transportation from Queenstown Airport (ZQN) in New Zealand to hotels and rentals in Queenstown, Frankton, Kelvin Heights, Jacks Point and Arrowtown, booked before you land.
Pre-booked private transportation takes you directly from Queenstown Airport to your hotel, resort or vacation rental.
After immigration, baggage claim and customs, continue outside the terminal to the meeting area named in your confirmation. Your vehicle is reserved only for the passengers on your reservation: unlike a shared shuttle, it makes no extra hotel stops for other travelers, and the price is per vehicle, not per person.
Our airport transportation in Queenstown takes you from Frankton to hotels, lodges and vacation homes in Queenstown town center and Fernhill, along the lake at Kelvin Heights, at Jacks Point and Lake Hayes, and in historic Arrowtown.
Queenstown airport transfers start in the arrivals area of the single terminal, where your driver meets you after baggage claim, and after passport control and biosecurity if you fly in from Australia. We track your flight, so the pickup follows your real landing time, and the fixed price for the vehicle is agreed before you fly, from a sedan for two to a van for a family or group with skis and luggage.
Each Queenstown airport transfer goes door to door to your hotel, lodge or vacation rental in town, Frankton, Kelvin Heights, Jacks Point or Arrowtown. Heading on to Wanaka, Glenorchy or the ski fields? Enter your address in the booking form to see whether a transfer is offered for that route before you pay.
Our Queenstown airport shuttle is a private van for your party only, not a shared shuttle that stops at other hotels around town. It leaves as soon as you have your bags, with room for ski and snowboard bags, bikes and strollers, and suits families, groups and ski trips.
From private sedans to group vans. One fixed price per vehicle, whatever your party size.
Illustrative
Private Sedan
1 to 4 passengers
Private, non-stop transfer. All taxes included.
Illustrative
Luxury SUV
Up to 6 passengers
Comfortable VIP SUV with premium features.
Illustrative
Private Van
Up to 8 passengers
Ideal for families and groups with luggage.
Illustrative
Group Van
Up to 16 passengers
Our largest vehicle. Room for up to 16 passengers and their luggage.
Queenstown Airport (ZQN) is in Frankton, on the shore of Lake Wakatipu, and Queenstown Airport Corporation runs it. All flights use one single-level terminal with domestic and international areas and no jet bridges, so you walk across the apron from the aircraft.
On flights from Australia you go through passport control with your digital arrival declaration (NZTD), then the biosecurity check, where officers give you a colored card for your exit lane; collect every bag, including oversize items, before you walk out into the main terminal. Domestic passengers collect bags at bag claim 1 or 2.
The terminal is open from 04:00 to 22:30 and closes overnight. New Zealand is on UTC+12, and UTC+13 for daylight saving time from late September to early April, and uses the New Zealand dollar.
NZeTA and visitor levy. Visitors from visa-waiver countries need an NZeTA before they travel, usually issued together with the International Visitor Conservation and Tourism Levy (IVL); others need a visa. Australian citizens need neither. Check Immigration New Zealand for your nationality.
Arrival declaration. Everyone entering New Zealand completes the free digital arrival declaration (NZTD), ideally online before the flight.
Biosecurity. Declare all food, plant and animal products, and outdoor gear such as hiking boots, tents, and ski or bike equipment, which should be clean. Undeclared risk items can bring an instant fine.
Evening curfew. The airport has a 10:00 pm curfew and the terminal closes at 22:30, so give your exact flight details when you book.
Terminal, immigration and customs details for Queenstown Airport
1
Immigration, baggage claim, then customs. Representatives can't enter those areas.
2
At the meeting point in your confirmation. Check the company name before getting in.
3
No other stops, no other passengers.
At ZQN
Meet in the arrivals area
Queenstown has one terminal, and pre-booked drivers meet passengers in its arrivals area after baggage claim, and after passport control and biosecurity on international flights.
Don't accept a ride from someone claiming to know your booking.
Check the company name and reservation details before getting in.
One-way arrival
ZQN Hotel
From the airport to your hotel, resort or rental.
One-way departure
Hotel ZQN
From where you're staying back to Queenstown Airport.
Round trip
ZQN Hotel
Both journeys on one reservation. Give both flights, the return pickup address and the passengers for each. Staying at more than one hotel? Give the full itinerary.
Transportation can also be booked from your hotel, resort or vacation rental to Queenstown Airport. Your pickup time covers the drive plus check-in, security and border procedures, and your airline's instructions come first. Give the correct departure time and terminal when you book.
2 h
before a domestic flight
3 h
before an international flight
We monitor the arrival of the flight on your reservation, but can't find you on a different one. Tell customer service if any of these change:
About one checked suitcase and one carry-on each; the right vehicle depends on the total volume. Tell us about golf clubs, surfboards, bikes, strollers or extra bags.
Request them when booking, with the child's age and size. Availability and any fee are confirmed on your reservation.
Give the wheelchair's size, weight and whether it folds, so a suitable vehicle is assigned.
Ask for authorization before booking and tell us about the animal and its carrier.
NZeTA and IVL
Visa-waiver visitors need an NZeTA, which usually comes with the International Visitor Conservation and Tourism Levy (IVL); Australian citizens are exempt.
Arrival declaration
Complete your free digital arrival declaration (NZTD) online before you arrive.
Clean outdoor gear
Declare food and outdoor gear such as boots, tents and ski equipment, and clean them before you fly.
Terminal hours
The terminal closes overnight from 22:30 to 04:00, so plan transportation for late arrivals ahead.
Local time
Queenstown is on New Zealand time, UTC+12, and UTC+13 from late September to early April.
Traveling with a large group, planning a destination wedding, or organizing transportation for a corporate retreat or conference? We offer larger vehicles and multi-vehicle coordination for groups of any size, including multiple pickup points and scheduled transfers timed around your event. Contact us with your group size and itinerary and we'll put together transportation that keeps everyone moving together.
“Absolutely fantastic service! My driver was early, courteous, and the car was immaculate.”
Sarah L. · March 2026
“The ride was comfortable and quick. Quality service that's well worth it.”
James H. · February 2026
“I use airporttransportation.com whenever I travel. Consistently reliable, and their drivers are top-notch.”
William C. · February 2026
“Booking was simple and the price was clear. No surprises at the airport. Highly recommended.”
María G. · January 2026
24 h
Free cancellation up to 24 hours before pickup, with a full refund. Later cancellations aren't refundable.
Changes
Contact us to change the flight, hotel or pickup time. Deadlines are in the reservation policies.
No-shows
Waiting time, no-shows and extra stops follow the reservation policies you accept at checkout.
Book your transfer online in a few minutes using the form above. If your plans change, contact us as soon as possible to modify your pickup details or cancel your reservation, response times and any applicable fees depend on how close to your pickup date the change is requested.
In the arrivals area of the single terminal, after baggage claim, and after passport control and biosecurity if you arrive from Australia. Your confirmation gives the meeting details.
The airport is in Frankton, about 8 km (5 miles) east of the town center, usually a 15 to 20 minute drive along Frankton Road, longer at busy times. Arrowtown is about 20 minutes away, and Wanaka about an hour over the Crown Range.
Yes. We drive door to door to hotels, cottages and vacation homes in Arrowtown and around Lake Hayes.
Yes. We drive to hotels, lodges and homes along the lake at Kelvin Heights, at Jacks Point and Hanley's Farm, and up the hill in Fernhill and Sunshine Bay.
Wanaka is over the Crown Range, about an hour from the airport. Enter your address in the booking form to see whether a transfer is offered; if it is not, contact us before you fly.
The ski fields are reached by mountain access roads that can need chains in winter. Enter your address in the booking form to see whether a transfer is offered for that route; if it is not, contact us before you fly.
Glenorchy is at the head of Lake Wakatipu, and Te Anau is the gateway to Fiordland and Milford Sound. Enter your address in the booking form to see whether a transfer is offered; if it is not, contact us before you fly.
One. Domestic and international flights use separate areas of the same single-level terminal, and all arriving passengers come out into the same main terminal.
Yes. Give the full street address and any gate code or access details, since many homes sit on steep or private driveways; your driver stops at the nearest point a vehicle can safely reach.
Yes, book the pickup to match your flight. The terminal is open from 04:00 to 22:30 and the airport has a 10:00 pm curfew, so evening arrivals are common, and we follow your flight's real landing time.
There is no need. Booking ahead gives you a confirmed vehicle and a meeting point before you land. If someone approaches you in arrivals, check the company name against your confirmation before getting in.
We monitor the flight on your reservation, so your driver waits for the actual landing. If your flight number, date or airline changes, or your flight is canceled, tell customer service so the pickup can be moved.
Yes. Book a one-way departure or a round trip from your hotel, lodge or vacation rental, and give your flight number and departure time so the pickup is set for check-in and security.
A valid passport, a visa or an NZeTA with the visitor levy (Australian citizens need neither), and the free digital arrival declaration (NZTD). Declare food and outdoor gear at the biosecurity check.
No. Airport Transportation is a private transfer service that books rides from ZQN; we are not the airport or its operator. For terminals, airlines and other ways to get around, see our Queenstown airport page.
We provide private transportation from any airport to any hotel at the best price, and we are licensed with complete insurance liability.
Airport Transportation provides private transportation only, in vans, luxury SUVs, or semi-buses.
Prices on our website are per vehicle, not per person, based on a range of passengers.
Regular vans carry up to 9 passengers, semi-buses up to 16, and luxury SUVs up to 6 passengers.
Walk all the way out of the airport. You'll see representatives holding boards. Look for the Airport Transportation logo or your name.
Commonly Toyota Hiace, Volkswagen Transporter, Mercedes Sprinter, Volkswagen Crafter, Chevrolet Tahoe, and Chevrolet Suburban.
Yes. We carry insurance with complete liability for all passengers while using our services.
Baby seats are provided with prior notice, subject to availability, one seat maximum per vehicle.
You can book any time in advance; we suggest one week to one day ahead. Same-day reservations are available.
PayPal is our main payment method; a cash option is also available when booking through our website. Credit cards are accepted through PayPal.
Yes. For your comfort all our units have air conditioning.
During booking we ask for your airline and flight number so we can track delays and wait for you.
Yes, you can add an extra stop to your service during the booking process.
No. Prices are set per passenger range or per vehicle, not per age.
Yes. Cancel free of charge up to 24 hours before your pick-up and you are refunded in full. Cancellations made less than 24 hours before service are not refundable.
Yes. While their English may not be native-level, drivers have the skills to communicate with passengers.
Tips are not mandatory but are highly recommended; drivers earn them through service quality.
All prices are in USD. Via PayPal you can pay in almost any currency; cash payments accept USD only.
We can transport domestic pets kept in cages that fit in a normal vehicle.
Yes. There is plenty of room for one suitcase and one carry-on per person.
Every private transfer includes a professional, licensed driver; an insured, well-maintained vehicle; real-time flight monitoring; meet-and-greet service at arrivals; and door-to-door service with no hidden fees added after booking. Your fixed price covers the full route to your destination.
Choose the vehicle for your party and luggage, add your flight, and review the full reservation before you pay.
Book a transfer