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Airport Transportation

JetSMART

JA JAT

JetSMART is a South American low-cost airline group based in Santiago, Chile, with airlines in Chile, Argentina, Peru and Colombia. This guide covers its hubs, network, fleet, fare options, baggage, check-in, loyalty and airport transportation.

56
Aircraft
50
Destinations
SCL, LIM, BOG, MDE
Hubs

Landing with JetSMART?

Pick your arrival airport. Fixed price, and a driver in arrivals with your name on a sign.

Book from SCL

The airline

About JetSMART

Schedules, aircraft assignments, terminals and fare rules can change. Confirm operational details directly with JetSMART before travel.

Official name

JetSMART Airlines SpA

Callsign

ROCKSMART

Country

Chile, with group airlines in Argentina, Peru and Colombia

Founded

2016 (first flight in July 2016)

Parent company

Indigo Partners (controlling shareholder); American Airlines holds a minority stake

Head office

Santiago, Chile

Alliance

None

Frequent-flyer program

None of its own; JetSMART is an American Airlines AAdvantage partner

Official website

jetsmart.com

JetSMART is a low-cost airline group headquartered in Santiago, Chile. It began flying in July 2016 with a Santiago–Calama flight and is controlled by Indigo Partners, a US investment firm; American Airlines holds a minority stake. JetSMART is not a member of an airline alliance, but it works with American Airlines on codeshare flights and AAdvantage miles. Besides the Chilean airline, the group has domestic airlines in Argentina, Peru and Colombia.

Its main bases are Santiago Arturo Merino Benítez (SCL), Buenos Aires Aeroparque Jorge Newbery (AEP), Lima Jorge Chávez (LIM), and Bogotá (BOG) and Medellín (MDE) in Colombia. From them it flies more than 90 routes to more than 50 destinations in nine countries: Chile, Argentina, Peru, Colombia, Brazil, Uruguay, Paraguay, Ecuador and the Dominican Republic, where it serves Punta Cana.

The fleet of about 56 aircraft is all Airbus A320 family, mainly A320neo and A321neo jets.

Network

Where JetSMART flies

Routes and frequencies change with the season. Some itineraries connect through Santiago, Buenos Aires, Lima or Medellín; check whether your booking is a direct flight or a connection.

Chile

Domestic flights from Santiago and Concepción to cities including Antofagasta, Arica, Calama, Iquique, La Serena, Puerto Montt and Temuco.

Argentina

Domestic flights from Buenos Aires to cities including Bariloche, Córdoba, El Calafate, Iguazú, Mendoza, Neuquén, Salta and Ushuaia.

Peru and Ecuador

Flights from Lima to Arequipa, Cusco, Chiclayo, Piura, Tarapoto and other Peruvian cities, and between Lima and Quito.

Colombia and the Caribbean

Domestic flights linking Bogotá, Medellín, Cali, Cartagena, Barranquilla, Santa Marta, San Andrés and Pereira, plus flights from Medellín and Cali to Punta Cana.

International South America

Flights between the group's countries and to Brazil, Uruguay and Paraguay, including Rio de Janeiro, Florianópolis, Recife, São Paulo, Montevideo and Asunción.

Aircraft

JetSMART fleet

The figure of about 56 aircraft is the group fleet JetSMART reported in July 2026. The aircraft shown at booking is not guaranteed until departure.

Airbus A320neo

The main aircraft type, used on domestic and international routes in all four of the group's home countries.

Airbus A321neo

A larger version used on high-demand routes, with up to about 240 seats.

On order

JetSMART has further Airbus A320neo family aircraft on order to grow the fleet over the coming years.

On board

JetSMART cabin classes

JetSMART has a single economy cabin. The base fare covers the seat and a personal item; other services are added when you book. Check the seat map and fare conditions before you buy.

Economy

One all-economy cabin on every aircraft, with no business class.

Seat selection

Seats can be chosen in advance as an extra; otherwise a seat is assigned at check-in.

Extras

Cabin bags, checked bags and other services can be added during booking or later, before the flight.

Club de Descuentos

An annual paid membership that gives discounts on fares and checked bags for the member and companions.

Before you fly

Practical information

Baggage Cabin bags, checked bags, missing luggage

JetSMART baggage allowances depend on the fare, route and the extras you add. Allowances are shown during booking.

Carry-on

Every fare includes one personal item that fits under the seat. A larger cabin bag depends on fare and is added as an extra. Check the size and weight limits on the official site before you fly.

Checked baggage

Checked bags depend on fare and are added as an extra, either at booking or later.

Special items

Sports equipment, pets, oversized items and medical equipment follow separate rules. Check the official JetSMART website before you fly.

Check-in and boarding Steps before departure

Check in online on jetsmart.com or in the JetSMART app before you go to the airport. Follow the check-in and bag-drop deadlines shown in your booking, which are longer for international flights.

  1. 1 Confirm

    Confirm the airport and terminal, especially in Buenos Aires, where JetSMART uses both Aeroparque and Ezeiza.

  2. 2 Documents

    Review passport, ID, visa and entry requirements for your destination and any connection point.

  3. 3 Check in

    Check in online or in the app as soon as it opens.

  4. 4 Boarding pass

    Download the mobile boarding pass or print it.

  5. 5 Arrive early

    Allow time for bag drop, security and, on international flights, immigration.

Lounges

As a low-cost airline, JetSMART does not operate lounges or include lounge access in its fares. Some airports offer lounges that travelers can use under their own conditions; check the airport's information before you travel.

Loyalty program

JetSMART does not have its own frequent-flyer program. It is a partner of American Airlines AAdvantage: members can earn AAdvantage miles and Loyalty Points on JetSMART flights and redeem miles on JetSMART. JetSMART also sells the Club de Descuentos, a paid annual membership with fare discounts. Program rules change, so check the conditions that apply to your trip.

Flight status and customer service Official sources

For current operational information, use JetSMART's official services:

JetSMART website

jetsmart.com for booking, check-in, trip management and flight status

JetSMART app

Available for iOS and Android, with mobile boarding passes and booking management

Where you land

JetSMART airports

In Buenos Aires, most JetSMART flights use Aeroparque Jorge Newbery (AEP), close to the city center, while some international flights use Ezeiza (EZE). The two airports are far apart, so check the airport on your ticket before you book a transfer.

Jorge Chávez International Airport Hub

LIM · Lima

The base of JetSMART Perú, with domestic flights across Peru and international flights to Santiago, Buenos Aires, Quito and Colombia.

Book a transfer Airport details

El Dorado International Airport Hub

BOG · Bogotá

One of JetSMART Colombia's two bases, with domestic flights to cities including Barranquilla, Cartagena, Cúcuta, Montería and Santa Marta.

Book a transfer Airport details

José María Córdova International Airport Hub

MDE · Medellín

JetSMART Colombia's other base and its gateway for international flights from Colombia, including Punta Cana, Lima and Santiago.

Book a transfer Airport details

Santiago Arturo Merino Benítez International Airport

JetSMART's home base and the center of its Chilean domestic and international network. Domestic flights use Terminal 1 and international flights use Terminal 2.

Other bases

JetSMART Argentina is based at Buenos Aires Aeroparque Jorge Newbery (AEP). In Chile, JetSMART also bases aircraft at Concepción.

Ground transport

Airport transportation for JetSMART passengers

Public transport, authorized taxis, shared shuttles or a pre-booked private transfer. Arriving long-haul or with a lot of luggage is the case for booking ahead: fixed price, and a driver in arrivals with your name on a sign.

Airport Transportation is an independent platform and is not affiliated with or endorsed by JetSMART.

Questions

JetSMART FAQs

What are JetSMART's airline codes?

JetSMART's Chilean airline uses IATA code JA, ICAO code JAT and callsign ROCKSMART. The group's other airlines have their own codes: JetSMART Argentina WJ, JetSMART Perú JZ and JetSMART Colombia J6.

What is JetSMART's main hub?

Santiago Arturo Merino Benítez International Airport (SCL) in Chile. The group also has bases at Buenos Aires Aeroparque (AEP), Lima (LIM), Bogotá (BOG) and Medellín (MDE).

Which Buenos Aires airport does JetSMART use?

Most JetSMART flights use Aeroparque Jorge Newbery (AEP). Some international flights use Ezeiza (EZE). Check the airport on your ticket before you plan your transfer.

Which terminal does JetSMART use in Santiago?

Domestic flights within Chile use Terminal 1 and international flights use Terminal 2 at Santiago Arturo Merino Benítez International Airport. Confirm on your boarding pass before travel.

Is JetSMART part of an airline alliance?

No. JetSMART is not a member of Star Alliance, SkyTeam or oneworld, but it has a codeshare and loyalty partnership with American Airlines.

Does JetSMART have a frequent-flyer program?

Not its own. JetSMART flights earn American Airlines AAdvantage miles, and JetSMART sells a paid Club de Descuentos membership with fare discounts.

Does JetSMART fly to Punta Cana?

Yes. JetSMART Colombia flies to Punta Cana (PUJ) in the Dominican Republic from Medellín and Cali.

Does JetSMART fly to Rio de Janeiro?

Yes. JetSMART flies to Rio de Janeiro Galeão (GIG) from Santiago, Buenos Aires and Montevideo.

Does JetSMART fly to Cusco?

Yes. JetSMART Perú flies to Cusco (CUZ) from Lima.

Does JetSMART fly to the United States?

No. JetSMART flies within South America and to Punta Cana. Travelers can connect to American Airlines flights to the United States at Santiago, Buenos Aires and Lima.

What bag is included in a JetSMART fare?

Every fare includes one personal item that fits under the seat. A cabin bag and checked bags depend on fare and can be added during booking.

Is Airport Transportation affiliated with JetSMART?

No. Airport Transportation is an independent transportation-booking platform and is not affiliated with or endorsed by JetSMART.

Information reviewed in October 2026. Airline schedules, fleet figures, baggage rules and passenger services are subject to change.

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