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Airport Transportation

Virgin Australia

VA VOZ

Virgin Australia is an Australian airline with hubs in Brisbane, Melbourne and Sydney and flights across Australia and to Bali, the South Pacific, Queenstown and Doha. This guide covers its hubs, network, fleet, cabins, baggage, check-in, Velocity Frequent Flyer and airport transportation.

108
Aircraft
36
Destinations
BNE, MEL, SYD
Hubs

Landing with Virgin Australia?

Pick your arrival airport. Fixed price, and a driver in arrivals with your name on a sign.

Book from BNE

The airline

About Virgin Australia

Schedules, aircraft assignments, terminals and fare rules can change. Confirm operational details directly with Virgin Australia before travel.

Official name

Virgin Australia Airlines Pty Ltd

Callsign

VELOCITY

Country

Australia

Founded

2000 (as Virgin Blue)

Parent company

Virgin Australia Holdings Limited

Head office

Brisbane, Queensland, Australia

Alliance

None

Frequent-flyer program

Velocity Frequent Flyer

Official website

virginaustralia.com

Virgin Australia is an Australian airline headquartered in Brisbane, Queensland. Virgin Australia Airlines Pty Ltd began flying as Virgin Blue in 2000 and took the Virgin Australia name in 2011. Its parent company, Virgin Australia Holdings Limited, is listed on the Australian Securities Exchange. Virgin Australia is not a member of an airline alliance; it works with partner airlines including Qatar Airways, United Airlines and Air New Zealand.

Its hubs are Brisbane, Melbourne and Sydney, with further bases in Adelaide and Perth. It serves about 36 destinations, most of them in Australia, plus Bali (Denpasar), Nadi in Fiji, Port Vila in Vanuatu and Queenstown in New Zealand. Flights to Doha are sold under Virgin Australia flight numbers and operated by Qatar Airways.

The fleet of about 108 aircraft is made up of Boeing 737-700, 737-800 and 737 MAX 8 jets, plus Embraer E190-E2 regional jets.

Network

Where Virgin Australia flies

Routes and frequencies change with the season. Some flights sold with a VA flight number are operated by partners such as Qatar Airways or Alliance Airlines; check the "operated by" line when you book.

Australia

A domestic network linking Brisbane, Melbourne, Sydney, Adelaide, Perth, Canberra, Hobart and Darwin with leisure destinations such as the Gold Coast, Cairns, the Sunshine Coast, Hamilton Island, the Whitsundays (Proserpine) and Ballina Byron.

Western Australia and regional routes

Flights from Perth to Broome, Kalgoorlie, Karratha, Kununurra, Port Hedland and other regional and mining centers.

Bali, the Pacific and New Zealand

Flights to Bali (Denpasar) from Brisbane, Melbourne, Sydney, the Gold Coast and Canberra, and flights to Nadi in Fiji, Port Vila in Vanuatu and Queenstown in New Zealand.

Doha and beyond

Flights to Doha from Sydney, Melbourne, Brisbane and Perth, operated by Qatar Airways for Virgin Australia, with connections to Europe and the Middle East on Qatar Airways.

Aircraft

Virgin Australia fleet

Virgin Australia flies an all-Boeing 737 mainline fleet. Virgin Australia Regional Airlines operates Embraer E190-E2 jets, and some regional routes are flown for Virgin Australia by partner airlines. The aircraft shown at booking is not guaranteed until departure.

Boeing 737-800

Most of the fleet, used on domestic routes and on flights to Bali, the Pacific and New Zealand.

Boeing 737 MAX 8

Newer 737s used on domestic and short-haul international routes, with Business and Economy seats.

Boeing 737-700

A smaller 737 used mainly on domestic routes.

Embraer E190-E2

Regional jets operated by Virgin Australia Regional Airlines, mainly in Western Australia.

On board

Virgin Australia cabin classes

Cabins depend on the aircraft and route. Flights operated by Qatar Airways follow Qatar Airways' cabins and service. Check the seat map and fare conditions before you buy.

Business

The front cabin on Virgin Australia's 737s, with wider seats and priority services.

Economy X

Economy seats with extra legroom near the front of the cabin, sold as an upgrade.

Economy

The standard cabin, sold as Lite, Choice and Flex fares. Lite fares do not include checked baggage and have more restrictions on changes.

Before you fly

Practical information

Baggage Cabin bags, checked bags, missing luggage

Virgin Australia baggage allowances depend on the fare type, cabin, route and Velocity status.

Carry-on

Economy passengers can bring one carry-on bag of up to 8 kg and 56 x 36 x 23 cm, plus one personal item of up to 45 x 33 x 20 cm that fits under the seat. Business and Economy X allow a larger carry-on allowance.

Checked baggage

Lite fares do not include checked bags. Choice and Flex fares include one 23 kg bag, and Business fares include two 32 kg bags on Virgin Australia-operated domestic and short-haul international flights. Velocity status can add more.

Special items

Sports equipment, musical instruments, pets, oversized items and medical equipment follow separate rules. Check the official Virgin Australia baggage page before you fly.

Check-in and boarding Steps before departure

On domestic flights, online check-in on virginaustralia.com or the Virgin Australia app opens 48 hours before departure and closes 30 minutes before. International flights are checked in at the airport counter, which opens 3 hours before departure and closes 60 minutes before. Follow the bag-drop deadlines shown in your booking.

  1. 1 Confirm

    Confirm the operating airline, airport and terminal.

  2. 2 Documents

    Review passport, visa and entry requirements for your destination.

  3. 3 Check in

    Check in online or in the app as soon as it opens for domestic flights, or at the airport counter for international flights.

  4. 4 Boarding pass

    Download the mobile boarding pass in the app or print it.

  5. 5 Arrive early

    Drop bags at least 60 minutes before domestic flights and 90 minutes before international flights, and allow time for security and, on international flights, immigration.

Lounges

Virgin Australia operates lounges in the domestic terminals at major Australian airports, including Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra and the Gold Coast. Access depends on cabin, Velocity status, lounge membership and the itinerary. Check the location and opening hours before you travel.

Loyalty program

Velocity Frequent Flyer is Virgin Australia's loyalty program. Members earn Velocity Points on Virgin Australia and partner airline flights, and with partner cards and businesses, and redeem them for flights, upgrades and other rewards. Program rules change, so check your account for the conditions that apply to your trip.

Flight status and customer service Official sources

For current operational information, use Virgin Australia's official services:

Virgin Australia website

virginaustralia.com for booking, check-in, trip management and flight status

Virgin Australia app

Available for iOS and Android, with mobile boarding passes and flight notifications

Where you land

Virgin Australia airports

Virgin Australia uses separate terminals for domestic and international flights at its hubs. In Sydney, domestic flights use T2 and international flights use T1; in Melbourne, domestic flights use Terminal 3 and international flights use Terminal 2. Check the terminal on your booking before you plan your transfer.

Brisbane Airport Hub

BNE · Brisbane

Virgin Australia's home base, with domestic flights from the Domestic Terminal and international flights from the International Terminal to Bali, the Pacific, Queenstown and Doha.

Book a transfer Airport details

Melbourne Airport Hub

MEL · Melbourne

A hub with domestic flights from Terminal 3 and international flights from Terminal 2 to Bali, the Pacific, Queenstown and Doha.

Book a transfer Airport details

Sydney Kingsford Smith Airport Hub

SYD · Sydney

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Adelaide Airport

ADL · Adelaide

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Cairns Airport

CNS · Cairns

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Hamad International Airport

DOH · Doha

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Denpasar I Gusti Ngurah Rai International Airport

DPS · Denpasar

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Gold Coast Airport

OOL · Gold Coast

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Perth Airport

PER · Perth

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Queenstown Airport

ZQN · Queenstown

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Sydney Airport

A hub with domestic flights from T2 Domestic and international flights from T1 International to Bali, the Pacific, Queenstown and Doha.

Other bases

Virgin Australia also has bases in Adelaide and Perth. Perth is the center of its Western Australia network, including regional flights with Embraer E190-E2 jets.

Ground transport

Airport transportation for Virgin Australia passengers

Public transport, authorized taxis, shared shuttles or a pre-booked private transfer. Arriving long-haul or with a lot of luggage is the case for booking ahead: fixed price, and a driver in arrivals with your name on a sign.

Book from BNE →Book from MEL →Book from SYD →Book from ADL →Book from CNS →Book from DOH →Book from DPS →Book from OOL →Book from PER →Book from ZQN →

Airport Transportation is an independent platform and is not affiliated with or endorsed by Virgin Australia.

Questions

Virgin Australia FAQs

What are Virgin Australia's airline codes?

Virgin Australia's IATA code is VA, its ICAO code is VOZ, and its callsign is VELOCITY.

What are Virgin Australia's main hubs?

Brisbane (BNE), Melbourne (MEL) and Sydney (SYD). Adelaide and Perth are further bases.

Is Virgin Australia part of an airline alliance?

No. Virgin Australia is not a member of Star Alliance, oneworld or SkyTeam. It has partnerships with airlines including Qatar Airways, United Airlines and Air New Zealand.

What is Virgin Australia's frequent-flyer program?

Velocity Frequent Flyer.

Which terminal does Virgin Australia use in Sydney?

Domestic flights use T2 Domestic and international flights use T1 International at Sydney Airport. Confirm on your boarding pass before travel.

Does Virgin Australia fly to Bali?

Yes. Virgin Australia flies to Bali (Denpasar) from Brisbane, Melbourne, Sydney, the Gold Coast and Canberra.

Does Virgin Australia fly to Queenstown?

Yes. Virgin Australia flies to Queenstown in New Zealand from Australia, including from Brisbane, Melbourne and Sydney.

Does Virgin Australia fly to Cairns?

Yes. Virgin Australia flies to Cairns from Brisbane, Melbourne and Sydney.

Does Virgin Australia fly to Doha?

Yes. Flights from Sydney, Melbourne, Brisbane and Perth to Doha are sold under Virgin Australia flight numbers and operated by Qatar Airways.

How big can my carry-on bag be on Virgin Australia?

In Economy, one carry-on bag of up to 8 kg and 56 x 36 x 23 cm, plus one small personal item that fits under the seat. Business and Economy X have a larger allowance.

When does Virgin Australia online check-in open?

For domestic flights, online check-in opens 48 hours before departure and closes 30 minutes before. International flights are checked in at the airport.

Is Airport Transportation affiliated with Virgin Australia?

No. Airport Transportation is an independent transportation-booking platform and is not affiliated with or endorsed by Virgin Australia.

Information reviewed in October 2026. Airline schedules, fleet figures, baggage rules and passenger services are subject to change.

Transfer for Virgin Australia arrivals

Fixed price, driver in arrivals

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