Jetstar

Q: What are Jetstar's airline codes?

Jetstar Airways' IATA code is JQ , its ICAO code is JST , and its callsign is JETSTAR . Jetstar Japan uses the IATA code GK .

JQ JST

Jetstar is the low-cost airline brand of the Qantas Group, with its main base at Melbourne Airport. This guide covers its hubs, network, fleet, fare bundles, baggage, check-in, Qantas Frequent Flyer and airport transportation.

100
Aircraft: 40
Destinations: MEL, SYD, BNE
Hubs

Landing with Jetstar?

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The airline

About Jetstar

Schedules, aircraft assignments, terminals and fare rules can change. Confirm operational details directly with Jetstar before travel.

Official name: Jetstar Airways Pty Ltd
Callsign: JETSTAR
Country: Australia
Founded: 2003 (first flights in May 2004)
Parent company: Qantas Airways Limited (Qantas Group)
Head office: Melbourne, Victoria, Australia
Alliance: None
Frequent-flyer program: Qantas Frequent Flyer
Official website: jetstar.com

Jetstar is a low-cost airline owned by Qantas and headquartered in Melbourne, Australia. Jetstar Airways was established in 2003 and began flying in May 2004. The Jetstar brand also includes Jetstar Japan (GK), a separate Japanese airline based at Tokyo Narita. Jetstar is not a member of an airline alliance, but eligible flights earn Qantas Points through Qantas Frequent Flyer.

Its main base is Melbourne Airport (MEL), with large bases in Sydney and Brisbane and further bases in Adelaide, Perth, Cairns, the Gold Coast, Auckland, Christchurch and Bali. It serves about 40 destinations across Australia, New Zealand, the Pacific Islands and Asia, including Bali, Singapore, Bangkok, Phuket, Ho Chi Minh City, Manila, Seoul, Tokyo, Osaka and Colombo. From 25 October 2026 it also flies from Western Sydney International.

The Jetstar Airways fleet of about 100 aircraft is made up of Airbus A320, A320neo, A321 and A321LR jets and Boeing 787-8 Dreamliners.

Network

Where Jetstar flies

Routes and frequencies change with the season. Some Jetstar flights are also sold by Qantas with a QF flight number; check the flight number and operating airline when you book.

Australia

A domestic network linking Melbourne, Sydney, Brisbane, Adelaide, Perth, Hobart, Darwin and Canberra with leisure destinations such as the Gold Coast, Cairns, the Sunshine Coast, the Whitsundays (Proserpine), Ballina Byron and Uluru (Ayers Rock).

New Zealand and the Pacific

Domestic flights within New Zealand between Auckland, Wellington, Christchurch, Queenstown and Dunedin, trans-Tasman flights to Australia, and flights to Nadi in Fiji, Port Vila in Vanuatu and Rarotonga in the Cook Islands.

Southeast Asia

Flights from Australia to Bali (Denpasar), Singapore, Bangkok, Phuket, Ho Chi Minh City, Manila and Cebu.

North Asia and South Asia

Boeing 787 flights from Australia to Tokyo Narita, Osaka Kansai and Seoul Incheon, and Melbourne–Colombo flights to Sri Lanka three times a week.

Aircraft

Jetstar fleet

The figure of about 100 aircraft is the Jetstar Airways fleet in Australia and New Zealand; it does not include Jetstar Japan. The aircraft shown at booking is not guaranteed until departure.

Airbus A320 and A320neo

Most of the fleet, used on domestic routes in Australia and New Zealand and on trans-Tasman flights.

Airbus A321 and A321LR

Larger single-aisle jets used on busier domestic routes and on flights to New Zealand, the Pacific and Southeast Asia.

Boeing 787-8 Dreamliner

Eleven wide-body aircraft for longer international flights, with Business and Economy seats. The cabins are being refreshed with more Business seats.

On board

Jetstar cabin classes

Most Jetstar flights have a single Economy cabin; Boeing 787 flights also have a Business cabin. What is included depends on the fare and bundle you choose. Check the seat map and fare conditions before you buy.

Starter fares and bundles

The Starter fare includes 7 kg of carry-on baggage. The Starter Plus and Starter Max bundles add more carry-on and checked baggage and further options; Starter Max includes two meals on longer international flights.

Seats

Standard and extra-legroom seats can be selected in advance, depending on the fare or bundle; otherwise a seat is assigned at check-in.

Business (Boeing 787)

On Boeing 787 flights, the Business and Business Max bundles include a seat in the Business cabin and checked baggage. Inclusions depend on the bundle.

Before you fly

Practical information

Baggage Cabin bags, checked bags, missing luggage

Jetstar baggage allowances depend on the fare, bundle and route. Checked baggage is included in some bundles and can be added to other fares.

Carry-on

Starter fares include up to two items with a combined weight of 7 kg: one main item no larger than 56 cm x 36 cm x 23 cm and one small item that fits under the seat. Some bundles include 14 kg of carry-on.

Checked baggage

Starter Plus includes 20 kg of checked baggage and Starter Max and Business Max include 30 kg. Starter fares include no checked bag, which can be added when you book or later. Allowances depend on fare.

Special items

Sports equipment, oversized items, infant equipment and medical equipment follow separate rules. Check the official Jetstar baggage information before you fly.

Check-in and boarding Steps before departure

Jetstar online check-in on jetstar.com or the Jetstar app opens 48 hours before departure. For Jetstar Airways flights it closes 40 minutes before departure on domestic flights and two hours before departure on international flights.

1 Confirm
Confirm the operating airline (Jetstar Airways or Jetstar Japan), airport and terminal, especially in Melbourne and Sydney, where domestic and international flights use different terminals.
2 Documents
Review passport, visa and entry requirements for your destination and any transit point.
3 Check in
Check in online or in the app as soon as it opens.
4 Boarding pass
Download the mobile boarding pass or print it.
5 Arrive early
Allow time for bag drop, security and, on international flights, immigration. Follow the bag-drop and gate deadlines shown in your booking.

Lounges

Jetstar does not operate its own airport lounges. Some airports offer lounges that travelers can use under their own conditions; check the airport's information before you travel.

Loyalty program

Jetstar flights are part of Qantas Frequent Flyer, the Qantas Group loyalty program. Members can earn Qantas Points on eligible Jetstar fares and use points toward Jetstar flights. Program rules change, so check your account for the conditions that apply to your trip.

Flight status and customer service Official sources

For current operational information, use Jetstar's official services:

Jetstar website

jetstar.com for booking, check-in, trip management and flight status

Jetstar app

Available for iOS and Android, with mobile boarding passes and flight notifications

Where you land

Jetstar airports

Jetstar uses separate terminals for domestic and international flights at its main Australian bases. In Melbourne, domestic flights use Terminal 4 and international flights use Terminal 2; in Sydney, domestic flights use T2 and international flights use T1. Check the terminal on your booking before you plan your transfer.

Melbourne Airport Hub

MEL · Melbourne

Jetstar's main base, with domestic flights from Terminal 4 and international flights from Terminal 2 to Asia, New Zealand and the Pacific, including Boeing 787 flights.