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Airport Transportation

AirAsia

AK AXM

AirAsia is a Malaysian low-cost airline based at klia2, Kuala Lumpur International Airport Terminal 2. This guide covers its hubs, network, fleet, fare packages, baggage, check-in, AirAsia Rewards and airport transportation.

107
Aircraft
84
Destinations
KUL, PEN
Hubs

Landing with AirAsia?

Pick your arrival airport. Fixed price, and a driver in arrivals with your name on a sign.

Book from KUL

The airline

About AirAsia

Schedules, aircraft assignments, terminals and fare rules can change. Confirm operational details directly with AirAsia before travel.

Official name

AirAsia Berhad

Callsign

RED CAP

Country

Malaysia

Founded

1993 (first flights in 1996; relaunched as a low-cost airline in 2002)

Parent company

AirAsia Group Berhad (formerly AirAsia X Berhad)

Head office

RedQ, klia2, Sepang, Selangor, Malaysia

Alliance

None

Frequent-flyer program

AirAsia Rewards

Official website

airasia.com

AirAsia is a Malaysian low-cost airline headquartered at RedQ, next to Kuala Lumpur International Airport Terminal 2 (klia2) in Sepang, Selangor. It was established in 1993, began flying in 1996 and was relaunched as a low-cost airline in January 2002. Since January 2026 it has been part of AirAsia Group Berhad (formerly AirAsia X Berhad), which also brings together sister airlines such as Thai AirAsia, Indonesia AirAsia, Philippines AirAsia and long-haul AirAsia X. AirAsia is not a member of an airline alliance.

Its main hub is klia2 at Kuala Lumpur International Airport (KUL), with further bases in Penang, Kota Kinabalu, Kuching and Johor Bahru. It serves about 84 airports across Malaysia, Southeast Asia, China, Hong Kong, Taiwan, India, Sri Lanka, Bangladesh and Australia, and routes to Japan and South Korea.

The fleet of about 107 passenger aircraft is made up of Airbus A320ceo, A320neo and A321neo jets, including the long-range A321LR.

Network

Where AirAsia flies

Routes and frequencies change with the season. Some AirAsia bookings combine flights of two AirAsia airlines through Kuala Lumpur or another hub; check the flight number and operating airline when you book.

Malaysia

Domestic flights linking Kuala Lumpur with Penang, Langkawi, Kota Kinabalu, Kuching, Johor Bahru and other cities, plus flights within Sabah and Sarawak on Borneo.

Southeast Asia

Flights from Kuala Lumpur to Singapore, Bangkok Don Mueang, Jakarta, Bali, Ho Chi Minh City, Da Nang, Nha Trang (Cam Ranh) and other cities in Thailand, Indonesia, Vietnam, Cambodia, Laos and Brunei.

China, Hong Kong, Taiwan and North Asia

Flights to Shenzhen, Guangzhou, Hong Kong and other cities in China, and A321neo flights from Kuala Lumpur to Osaka Kansai via Taipei. From October 2026 AirAsia operates the daily Kuala Lumpur–Seoul Incheon route.

South Asia and Australia

Flights from Kuala Lumpur to Chennai, Hyderabad and other Indian cities, to Colombo in Sri Lanka and to Perth in Western Australia.

Aircraft

AirAsia fleet

The figure of about 107 aircraft is AirAsia Malaysia's passenger fleet as listed in May 2026; it does not include the fleets of Thai AirAsia, AirAsia X or other sister airlines, or the group's freighters. The aircraft shown at booking is not guaranteed until departure.

Airbus A320ceo

Most of the fleet, used on domestic and regional routes.

Airbus A320neo

Flies domestic and international routes across Southeast Asia.

Airbus A321neo and A321LR

Larger single-aisle jets used on busier and longer routes, including flights to North Asia; more are on order.

On board

AirAsia cabin classes

AirAsia has a single economy cabin. What is included in your ticket depends on the fare package you choose. Check the seat map and package conditions before you buy.

Fare packages

AirAsia sells Low Fare, Value Pack and Premium Flex packages. Low Fare includes cabin baggage only; Value Pack adds a checked bag, a standard seat and a meal; Premium Flex adds seat choice, date and time changes, dedicated check-in and priority boarding and baggage.

Hot Seats

Seats at the front of the cabin and in the emergency exit rows, with priority boarding. Exit-row and first-row seats have extra legroom.

Standard seats

Seats that can be selected in advance; otherwise a seat is assigned at check-in.

Before you fly

Practical information

Baggage Cabin bags, checked bags, missing luggage

AirAsia baggage allowances depend on the fare package and route. Checked baggage is included in Value Pack and Premium Flex and can be added to other fares.

Carry-on

Every fare includes up to two pieces of cabin baggage with a combined weight of 7 kg. Size limits are shown during booking.

Checked baggage

Value Pack and Premium Flex include 20 kg of checked baggage. Low Fare includes no checked bag, which can be added before the flight. Allowances depend on fare.

Special items

Sports equipment, pets, oversized items and medical equipment follow separate rules. Check the official AirAsia baggage information before you fly.

Check-in and boarding Steps before departure

AirAsia self check-in on airasia.com or the AirAsia MOVE app opens up to 14 days before departure. At klia2, check-in counters open 3 hours before departure and close 60 minutes before, and boarding gates close 20 minutes before departure.

  1. 1 Confirm

    Confirm the operating airline, airport and terminal, especially in Kuala Lumpur, where AirAsia uses klia2.

  2. 2 Documents

    Review passport, visa and entry requirements for your destination and any transit point.

  3. 3 Check in

    Check in online or in the app as soon as it opens.

  4. 4 Boarding pass

    Download the mobile boarding pass or print it.

  5. 5 Arrive early

    Allow time for bag drop, security and, on international flights, immigration. Gates close 20 minutes before departure.

Lounges

As a low-cost airline, AirAsia does not include lounge access in its fare packages. Some airports, including klia2, offer lounges that travelers can use under their own conditions; check the airport's information before you travel.

Loyalty program

AirAsia Rewards is the loyalty program of AirAsia and its sister airlines. Members earn points on AirAsia flights and with partner businesses, and redeem them for flights and other rewards. Program rules change, so check your account for the conditions that apply to your trip.

Flight status and customer service Official sources

For current operational information, use AirAsia's official services:

AirAsia website

airasia.com for booking, check-in, trip management and flight status

AirAsia MOVE app

Available for iOS and Android, with mobile boarding passes and flight notifications

Where you land

AirAsia airports

In Kuala Lumpur, AirAsia flies from klia2, Terminal 2 of Kuala Lumpur International Airport (KUL), not from KLIA Terminal 1. Check the terminal on your booking before you plan your transfer.

Kuala Lumpur International Airport Hub

KUL · Kuala Lumpur

AirAsia's main hub and the base for most of its domestic and international flights. Sister airline AirAsia X also flies from klia2.

Book a transfer Airport details

Penang International Airport Hub

PEN · George Town

A base in northern Malaysia with domestic flights and international routes to Singapore and other Southeast Asian cities.

Book a transfer Airport details

Other bases

AirAsia also bases aircraft in Kota Kinabalu and Kuching on Borneo and in Johor Bahru (Senai), with direct flights between these cities and to other airports in the region.

Ground transport

Airport transportation for AirAsia passengers

Public transport, authorized taxis, shared shuttles or a pre-booked private transfer. Arriving long-haul or with a lot of luggage is the case for booking ahead: fixed price, and a driver in arrivals with your name on a sign.

Airport Transportation is an independent platform and is not affiliated with or endorsed by AirAsia.

Questions

AirAsia FAQs

What are AirAsia's airline codes?

AirAsia's IATA code is AK, its ICAO code is AXM, and its callsign is RED CAP. Sister airlines use their own codes, such as FD for Thai AirAsia and D7 for AirAsia X.

What is AirAsia's main hub?

Kuala Lumpur International Airport (KUL), at Terminal 2 (klia2). AirAsia also has bases in Penang, Kota Kinabalu, Kuching and Johor Bahru.

Which terminal does AirAsia use in Kuala Lumpur?

AirAsia uses klia2, Terminal 2 of Kuala Lumpur International Airport. Confirm on your boarding pass before travel.

Is AirAsia the same airline as AirAsia X?

No. AirAsia (AK) flies Airbus single-aisle jets on short- and medium-haul routes, while AirAsia X (D7) is a sister airline in the same group. Both fly from klia2 and are sold on airasia.com.

Is AirAsia part of an airline alliance?

No. AirAsia is not a member of Star Alliance, SkyTeam or oneworld.

What is AirAsia's frequent-flyer program?

AirAsia Rewards, where members earn and redeem points.

Does AirAsia fly to Bali?

Yes. AirAsia flies between Kuala Lumpur and Bali (DPS).

Does AirAsia fly to Perth?

Yes. AirAsia flies between Kuala Lumpur and Perth (PER) in Western Australia.

Does AirAsia fly to Da Nang?

Yes. AirAsia flies between Kuala Lumpur and Da Nang (DAD) in Vietnam.

What carry-on bag can I bring on AirAsia?

Every fare includes up to two pieces of cabin baggage with a combined weight of 7 kg. Size limits are shown during booking.

When does AirAsia check-in close?

Self check-in opens up to 14 days before departure. At klia2, check-in counters close 60 minutes before departure and boarding gates close 20 minutes before.

Is Airport Transportation affiliated with AirAsia?

No. Airport Transportation is an independent transportation-booking platform and is not affiliated with or endorsed by AirAsia.

Information reviewed in October 2026. Airline schedules, fleet figures, baggage rules and passenger services are subject to change.

Transfer for AirAsia arrivals

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