JAL

Q: What are JAL's airline codes?

JAL's IATA code is JL , its ICAO code is JAL , and its callsign is JAPANAIR .

JL JAL

JAL (Japan Airlines) is the flag carrier of Japan and a member of oneworld, with hubs at Tokyo Haneda and Tokyo Narita. This guide covers its hubs, network, fleet, cabins, baggage, check-in, JAL Mileage Bank and airport transportation.

151
Aircraft: 91
Destinations: HND, NRT
Hubs: oneworld
Alliance

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The airline

About JAL

Schedules, aircraft assignments, terminals and fare rules can change. Confirm operational details directly with JAL before travel.

Official name: Japan Airlines Co., Ltd.
Callsign: JAPANAIR
Country: Japan
Founded: 1951
Head office: Shinagawa, Tokyo, Japan
Alliance: oneworld (member since 2007)
Frequent-flyer program: JAL Mileage Bank (JMB)
Official website: jal.co.jp

JAL, officially Japan Airlines Co., Ltd., is the flag carrier of Japan. It was founded on August 1, 1951, has its head office in Shinagawa, Tokyo, and heads the JAL Group, which includes regional airlines such as Japan Transocean Air and J-Air. JAL is a member of the oneworld alliance and works closely with American Airlines on routes across the Pacific.

Its hubs are Tokyo Haneda and Tokyo Narita, with Osaka Itami and Osaka Kansai as secondary hubs; Sapporo, Nagoya, Fukuoka and Okinawa are focus cities. Domestic flights link Tokyo and Osaka with cities across Japan, and international flights serve East and Southeast Asia, India, Australia, Hawaii, Guam, North America and Europe.

The mainline fleet of about 150 aircraft combines Airbus A350-900 and A350-1000 jets with Boeing 787, 777-300ER, 767-300ER and 737-800 aircraft.

Network

Where JAL flies

Routes and frequencies change with the season. Some flights sold with a JL flight number are operated by American Airlines, other oneworld partners or JAL Group airlines; check the "operated by" line when you book.

Japan

Flights from Tokyo Haneda and Osaka to Sapporo, Fukuoka, Okinawa and other cities, with regional routes flown by JAL Group airlines.

East Asia

Hong Kong, Taipei, Seoul Gimpo, Beijing and Shanghai.

Southeast Asia and India

Bangkok, Singapore, Ho Chi Minh City, Hanoi, Jakarta, Kuala Lumpur, Manila, Bengaluru and Delhi.

North America, Hawaii and Guam

New York JFK, Chicago, Dallas/Fort Worth, Boston, Los Angeles, San Francisco, San Diego, Seattle and Vancouver, plus Honolulu and Guam.

Europe

London Heathrow, Paris Charles de Gaulle and Helsinki.

Australia

Sydney and Melbourne.

Aircraft

JAL fleet

JAL flies a mixed Airbus and Boeing fleet. Boeing 737 MAX 8, Airbus A321neo and more Airbus A350 and Boeing 787 aircraft are on order. The aircraft shown at booking is not guaranteed until departure.

Airbus A350-1000

The long-haul flagship, with First, Business, Premium Economy and Economy cabins, on routes such as New York, Dallas/Fort Worth, Los Angeles, London and Paris.

Airbus A350-900

Mainly on busy domestic routes from Tokyo Haneda.

Boeing 787-8 and 787-9

Long-haul and regional international routes to North America, Europe, Asia, India and Australia.

Boeing 777-300ER

Long-haul and high-demand routes.

Boeing 767-300ER and 737-800

Domestic routes and shorter international flights within Asia.

On board

JAL cabin classes

Cabins depend on the aircraft and route. Check the seat map and fare conditions before you buy.

First Class

Offered on selected long-haul international routes, including the A350-1000. On domestic flights, First Class is available on some routes from Tokyo Haneda.

Business Class

Lie-flat seats on most long-haul aircraft. Seat type depends on the aircraft, from JAL Sky Suite to the private suites on the A350-1000.

Premium Economy

JAL Sky Premium, a separate cabin on many long-haul international flights.

Class J

An upgraded seat with more room on domestic flights.

Economy Class

The standard cabin on every flight. Fare type affects changes and seat selection.

Before you fly

Practical information

Baggage Cabin bags, checked bags, missing luggage

JAL baggage allowances depend on the route, cabin, fare and JAL Mileage Bank or oneworld status. Check your booking for the allowance that applies.

Carry-on

On international flights you can bring one bag plus one personal item, such as a handbag. The bag must fit within 55 x 40 x 25 cm (22 x 16 x 10 in), with a combined size of no more than 115 cm (45 in), and the two items together may weigh up to 10 kg (22 lb).

Checked baggage

Checked allowances depend on the route, cabin and fare, and are shown in your booking. Domestic flights within Japan have their own rules.

Special items

Sports equipment, pets, oversized items and medical equipment follow separate rules. Check the official JAL website before you fly.

Check-in and boarding Steps before departure

Online check-in for JAL international flights opens 24 hours before departure and closes 1 hour before. Follow the airport check-in and bag-drop deadlines shown in your booking.

1 Confirm
Confirm the operating airline, the airport (Haneda or Narita in Tokyo, Itami or Kansai in Osaka) and the terminal.
2 Documents
Review passport, visa and entry requirements for your destination.
3 Check in
Check in online or in the JAL app as soon as it opens.
4 Boarding pass
Download the mobile boarding pass or print it.
5 Arrive early
Allow time for bag drop, security and, on international flights, immigration.

Lounges

JAL operates Sakura Lounge and First Class Lounge locations at Tokyo Haneda, Tokyo Narita and other airports for international flights, and JAL Lounge and Diamond Premier Lounge locations at airports in Japan for domestic flights. Access depends on cabin, JAL Mileage Bank or oneworld status, and the itinerary. Check the location and opening hours before you travel.

Loyalty program

JAL Mileage Bank (JMB) is JAL's loyalty program. Members earn miles on JAL, American Airlines and other oneworld flights and with partner businesses, and redeem them for flights, upgrades and other rewards. JAL Global Club is a separate membership for frequent JAL travelers. Program rules change, so check your account for the conditions that apply to your trip.

Flight status and customer service Official sources

For current operational information, use JAL's official services:

JAL website

jal.co.jp for booking, check-in, trip management and flight status

JAL app

Available for iOS and Android, with mobile check-in, boarding passes and trip management

Where you land

JAL airports

Tokyo and Osaka each have two airports, and JAL flies from all four. Check the airport and terminal on your ticket before you book a transfer.

Tokyo Haneda International Airport Hub

HND · Tokyo

JAL's main hub, closest to central Tokyo. Domestic flights use Terminal 1 and international flights use Terminal 3.

JAL