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Airport Transportation

Thai Airways

TG THA

Thai Airways is the flag carrier of Thailand and a founding member of Star Alliance, with its hub at Bangkok Suvarnabhumi Airport. This guide covers its hubs, network, fleet, cabins, baggage, check-in, Royal Orchid Plus and airport transportation.

84
Aircraft
65
Destinations
BKK
Hub
Star Alliance
Alliance

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The airline

About Thai Airways

Schedules, aircraft assignments, terminals and fare rules can change. Confirm operational details directly with Thai Airways before travel.

Official name

Thai Airways International Public Company Limited

Callsign

THAI

Country

Thailand

Founded

1960 (as Thai International)

Head office

Vibhavadi Rangsit Road, Chatuchak, Bangkok, Thailand

Alliance

Star Alliance (founding member, 1997)

Frequent-flyer program

Royal Orchid Plus

Official website

thaiairways.com

Thai Airways is the flag carrier of Thailand. It was founded in 1960 as Thai International and today operates as Thai Airways International Public Company Limited, a company listed on the Stock Exchange of Thailand. Its head office is on Vibhavadi Rangsit Road in Chatuchak, Bangkok, and it has been a member of Star Alliance since the alliance was founded in 1997. Its former regional subsidiary, Thai Smile, was merged into the airline at the end of 2023.

Its hub is Bangkok Suvarnabhumi Airport, with Phuket and Chiang Mai as focus cities. For winter 2026/27 it flies 66 routes from Bangkok: eight domestic routes in Thailand, routes across Southeast, East and South Asia, and long-haul flights to 12 cities in Europe and to Sydney, Melbourne and Perth in Australia.

The fleet of 84 aircraft (June 2026) is made up of Airbus A350-900 and A330-300, Boeing 777-300ER, 777-200ER, 787-9 and 787-8 widebodies, and Airbus A320 and A321neo narrow-bodies.

Network

Where Thai Airways flies

Routes and frequencies change with the season. Some flights sold with a TG flight number are operated by Star Alliance members or codeshare partners; check the "operated by" line when you book.

Thailand

Flights from Bangkok to Phuket, Chiang Mai, Krabi, Hat Yai, Khon Kaen, Chiang Rai, Udon Thani and Ubon Ratchathani.

Southeast Asia

Singapore, Kuala Lumpur, Penang, Jakarta, Bali (Denpasar), Manila, Hanoi, Ho Chi Minh City, Phnom Penh, Siem Reap, Vientiane and Yangon.

North Asia

Tokyo Narita and Haneda, Osaka, Nagoya, Fukuoka, Sapporo, Seoul, Beijing, Shanghai, Guangzhou, Chengdu, Kunming, Xiamen, Hong Kong, Taipei and Kaohsiung.

South Asia

Delhi, Mumbai, Chennai, Bengaluru, Kolkata, Hyderabad, Ahmedabad and Gaya in India, plus Colombo, Dhaka, Kathmandu, Lahore, Islamabad and Karachi.

Europe

London Heathrow, Paris Charles de Gaulle, Frankfurt, Munich, Zurich, Milan Malpensa, Amsterdam, Brussels, Copenhagen, Oslo, Stockholm and Istanbul.

Australia

Sydney, Melbourne and Perth.

Aircraft

Thai Airways fleet

Thai Airways flies Airbus and Boeing widebodies on long-haul and high-demand regional routes and Airbus narrow-bodies on domestic and shorter regional routes, with more Boeing 787 and Airbus A321neo aircraft on order. The aircraft shown at booking is not guaranteed until departure.

Airbus A350-900

Long-haul widebodies, used on routes such as Amsterdam.

Boeing 777-300ER and 777-200ER

Widebodies on long-haul and high-demand routes, including Paris, London and Tokyo.

Boeing 787-9 and 787-8

Dreamliners, with more 787-9 aircraft joining the fleet; the 787-9 flies to Zurich and Paris in winter 2026/27.

Airbus A330-300

Widebodies on regional routes in Asia.

Airbus A320 and A321neo

Narrow-body aircraft on domestic routes and shorter regional flights; the A321neo is the newest type in the fleet.

On board

Thai Airways cabin classes

Cabins depend on the aircraft and route. Check the seat map and fare conditions before you buy.

Royal First

Offered only on a small number of Boeing 777-300ER aircraft. Thai Airways plans to phase out first class as these aircraft are refitted.

Royal Silk (Business)

Offered on widebody aircraft and the A321neo, with flat-bed seats on long-haul aircraft such as the A350-900 and 787. Seat type depends on the aircraft.

Premium Economy

Offered on some Airbus A330-300 aircraft.

Economy

The standard cabin on every aircraft. Fare type affects baggage, changes and seat selection.

Before you fly

Practical information

Baggage Cabin bags, checked bags, missing luggage

Thai Airways baggage allowances depend on the route, the cabin, the fare and Royal Orchid Plus or Star Alliance status. Check your booking for the allowance that applies.

Carry-on

Passengers in every cabin can bring one carry-on bag up to 7 kg (15 lb) and 56 x 45 x 25 cm (22 x 18 x 10 in), including wheels and handles. A small personal item, such as a handbag or laptop bag, is allowed in addition if it measures up to 37.5 x 25 x 12.5 cm and weighs no more than 1.5 kg (3.3 lb). Bags may be checked against a sizer at check-in or the gate.

Checked baggage

Checked allowances vary by route, cabin, fare and status, and are shown in your booking.

Special items

Sports equipment, pets, oversized items and medical equipment follow separate rules. Check the official Thai Airways baggage page before you fly.

Check-in and boarding Steps before departure

Online, mobile and kiosk check-in open 24 hours before departure. Airport check-in counters close 60 minutes before international flights and 40 minutes before domestic flights. Follow the deadlines shown in your booking.

  1. 1 Confirm

    Confirm the operating airline, airport and terminal.

  2. 2 Documents

    Review passport, visa and entry requirements for your destination.

  3. 3 Check in

    Check in online or in the Thai Airways app as soon as it opens.

  4. 4 Boarding pass

    Download the mobile boarding pass or print it.

  5. 5 Arrive early

    Allow time for bag drop, security and, on international flights, immigration. At Suvarnabhumi, self-service kiosks are available for check-in.

Lounges

Thai Airways operates Royal Silk and Royal Orchid lounges at Bangkok Suvarnabhumi Airport and lounges at other airports in its network. Access depends on cabin, Royal Orchid Plus or Star Alliance status and the itinerary. Check the location and opening hours before you travel.

Loyalty program

Royal Orchid Plus is the Thai Airways loyalty program. Members earn miles on Thai Airways, Star Alliance and partner flights and with partner businesses, and redeem them for flights and upgrades. Program rules change, so check your account for the conditions that apply to your trip.

Flight status and customer service Official sources

For current operational information, use Thai Airways' official services:

Thai Airways website

thaiairways.com for booking, check-in, trip management and flight status

Thai Airways app

Available for iOS and Android, with mobile check-in, boarding passes and trip management

Where you land

Thai Airways airports

Thai Airways runs a single-hub network centered on Bangkok, with most flights starting or ending at Suvarnabhumi. Bangkok has two airports, so check that your booking shows Suvarnabhumi (BKK) before you arrange a transfer.

Suvarnabhumi Airport Hub

BKK · Bangkok

The main hub for domestic and international flights. Thai Airways uses the main passenger terminal at Suvarnabhumi; it does not fly from Bangkok's other airport, Don Mueang (DMK).

Book a transfer Airport details

Other bases

Phuket and Chiang Mai are focus cities, each with frequent flights to Bangkok.

Questions

Thai Airways FAQs

What are Thai Airways' airline codes?

Thai Airways' IATA code is TG, its ICAO code is THA, and its callsign is THAI.

What is Thai Airways' main hub?

Bangkok Suvarnabhumi Airport (BKK) is the main hub. Phuket and Chiang Mai are focus cities.

Is Thai Airways part of Star Alliance?

Yes. Thai Airways is a founding member of Star Alliance, which was formed in 1997.

What is Thai Airways' frequent-flyer program?

Royal Orchid Plus, which uses miles.

Which airport and terminal does Thai Airways use in Bangkok?

Thai Airways flies from the main passenger terminal at Bangkok Suvarnabhumi Airport (BKK), not from Don Mueang (DMK). Confirm on your boarding pass before travel.

Does Thai Airways fly to Cancún?

No. Thai Airways does not fly to Cancún, Mexico or anywhere in the Americas. Its long-haul flights go to Europe and Australia.

Does Thai Airways fly to Phuket?

Yes. Thai Airways flies between Bangkok Suvarnabhumi and Phuket several times a day.

Does Thai Airways fly to Bali?

Yes. Thai Airways flies between Bangkok and Bali (Denpasar).

Does Thai Airways fly to Sydney?

Yes. Thai Airways flies between Bangkok and Sydney, and also serves Melbourne and Perth.

When does Thai Airways online check-in open?

Online, mobile and kiosk check-in open 24 hours before departure. Airport counters close 60 minutes before international flights and 40 minutes before domestic flights.

How big can my Thai Airways carry-on bag be?

One carry-on bag can measure up to 56 x 45 x 25 cm and weigh up to 7 kg (15 lb), in every cabin. A small personal item such as a handbag or laptop bag is allowed in addition.

Is Airport Transportation affiliated with Thai Airways?

No. Airport Transportation is an independent transportation-booking platform and is not affiliated with or endorsed by Thai Airways.

Information reviewed in October 2026. Airline schedules, fleet figures, baggage rules and passenger services are subject to change.

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