Neos

Q: What are Neos's airline codes?

Neos's IATA code is NO , its ICAO code is NOS , and its callsign is MOONFLOWER .

NO NOS

Neos is an Italian leisure airline, part of Alpitour World and based at Milan Malpensa. This guide covers its bases, network, fleet, cabins, baggage, check-in and airport transportation.

18
Aircraft: 70
Destinations: MXP, VRN, FCO
Hubs

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Pick your arrival airport. Fixed price, and a driver in arrivals with your name on a sign.

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The airline

About Neos

Schedules, aircraft assignments, terminals and fare rules can change. Confirm operational details directly with Neos before travel.

Official name: Neos S.p.A.
Callsign: MOONFLOWER
Country: Italy
Founded: 2001 (first flight in March 2002)
Parent company: Alpitour World (Alpitour S.p.A.)
Head office: Somma Lombardo (Varese), Italy, next to Milan Malpensa Airport
Alliance: None
Frequent-flyer program: None listed on neosair.com
Official website: neosair.com

Neos is an Italian leisure airline. Its full name is Neos S.p.A. It was founded in 2001, started flying in March 2002 and has its registered office in Somma Lombardo, next to Milan Malpensa Airport. Neos is part of Alpitour World, the Italian travel group, and flies both scheduled routes and flights for tour operators. It is not a member of an airline alliance.

Neos lists four operating bases: Milan Malpensa, Verona, Rome Fiumicino and Bologna, with further departures from Milan Bergamo and other Italian airports. From Italy it flies to more than 70 destinations, mainly leisure points in the Mediterranean, the Canary Islands, Egypt, East and West Africa, the Indian Ocean, the Caribbean and Mexico.

The fleet of 18 Boeing aircraft is made up of 737-800 and 737 MAX 8 jets for short- and medium-haul routes and 787-9 Dreamliners for long-haul flights.

Network

Where Neos flies

Routes and frequencies change with the season, and many Neos flights are sold as part of Alpitour World package holidays. Check the flight dates and departure airport when you book.

Italy and the Mediterranean

Seasonal flights from northern Italy to Sardinia, Sicily and Puglia, and to the Balearic Islands (Ibiza, Menorca, Palma de Mallorca) and Greek islands such as Crete, Rhodes, Kos, Karpathos, Corfu and Mykonos.

Canary Islands and Cape Verde

Flights to Fuerteventura, Lanzarote, Gran Canaria and Tenerife, and to Sal and Boa Vista in Cape Verde.

Egypt and Africa

Routes to Sharm El Sheikh, Marsa Alam and Cairo, and long-haul flights to Zanzibar, Mombasa, Dakar and Nosy Be.

Caribbean and Mexico

Boeing 787-9 flights to Cancún, Montego Bay, La Romana, Punta Cana and Cuba, with a weekly Milan Malpensa–Cozumel–Cancún flight from December 2026.

Asia and the Indian Ocean

Long-haul flights to the Maldives, Oman and Thailand.

Aircraft

Neos fleet

Neos flies an all-Boeing fleet of 18 aircraft. The aircraft shown at booking is not guaranteed until departure.

Boeing 787-9 Dreamliner

Six aircraft with 355 seats in Premium and Economy, used on long-haul routes to the Caribbean, Mexico, Africa and Asia.

Boeing 737 MAX 8

Eight aircraft with 186 seats in a single cabin, on short- and medium-haul routes.

Boeing 737-800

Four aircraft with 186 seats in a single cabin, on short- and medium-haul routes.

On board

Neos cabin classes

Cabins depend on the aircraft. The 737 fleet has a single economy cabin; the 787-9 has two cabins. Check the seat map and fare conditions before you buy.

Premium (787-9)

A separate cabin of 28 seats on the Dreamliner. Upgrades to Premium can be bought on some flights.

Economy Extra Plus and Economy Extra (787-9)

Economy seats with more legroom, sold as an upgrade.

Economy

The standard cabin on every Neos flight, and the only cabin on the Boeing 737.

Before you fly

Practical information

Baggage Cabin bags, checked bags, missing luggage

Neos includes one carry-on bag on its flights. The checked baggage allowance depends on the fare and on whether the route is short-, medium- or long-haul.

Carry-on

One cabin bag of up to 55 x 40 x 20 cm and 8 kg, plus one personal item of up to 40 x 30 x 20 cm that fits under the seat in front. A cabin-approved stroller counts as the carry-on.

Checked baggage

The allowance depends on fare and route and is shown in your booking. Each checked bag may weigh up to 32 kg, and the allowance cannot be split into more pieces than your fare includes.

Special items

Sports equipment, pets, mobility aids and other special items follow separate rules. Check the official Neos website before you fly.

Check-in and boarding Steps before departure

Online check-in on neosair.com opens 48 hours and closes 3 hours before departure, for both Neos and tour-operator bookings. It is not available on some routes or for bookings with unaccompanied minors or mobility assistance. If you have bags to drop off, arrive at the airport at least 2 hours before your flight, or earlier as shown in your booking.

1 Confirm
Confirm the departure airport, terminal and flight time in your booking or tour-operator documents.
2 Documents
Review passport, visa and entry requirements for your destination.
3 Check in
Check in online with your booking code and surname as soon as it opens.
4 Boarding pass
Download the boarding pass or print it.
5 Arrive early
Allow time for bag drop, security and, on international flights, passport control.

Lounges

Neos does not list its own airport lounges on its website. Lounge access at departure airports depends on the airport and on the services sold with your fare or package; check before you travel.

Loyalty program

Neos does not list a frequent-flyer program on its website. Offers and travel news are sent through the Neos newsletter and the account you can create on neosair.com.

Flight status and customer service Official sources

For current operational information, use Neos's official services:

Neos website

neosair.com for booking, online check-in, booking management and flight status, for Neos and tour-operator bookings

Tour operator

If you booked a package holiday, your tour operator also sends schedule changes

Where you land

Neos airports

Neos names four operating bases in Italy. Milan Malpensa is its main base, and Verona and Rome Fiumicino are its other main departure points. Check the departure airport on your booking before you arrange a transfer.

Milan Malpensa International Airport Hub

MXP · Milan

Neos's main base, next to its head office, with Boeing 787-9 flights to the Caribbean, Mexico, Africa and the Indian Ocean and 737 flights around the Mediterranean. Neos flights use Terminal 1.